How to Remove a Fake Review on Trustpilot?

Uday Singh

Uday Singh

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Hi,

I'm looking for guidance on how to remove a fake review on Trustpilot. Any help would be greatly appreciated.

I've already flagged the review, but I haven't received a response from Trustpilot yet. The person who wrote the fake negative review is also liking their own review using new profiles.
 
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Our agency does a lot of removals in the ORM space (GMB reviews, glassdoor reviews, airbnb reviews, etc.) but as far as I'm aware, there are currently no known reliable methods for the removal of trust pilot reviews. Their platform is very hard to game with traditional black hat methods (i.e. mass flagging using reputable accounts). We only knew of one agency that had a somewhat reliable removal method for TrustPilot but I strongly believe that their method revolved around using an insider at TP that would delete the defamatory reviews on their behalf. They were charging very high rates for the successful rendering of the service (low five figures) so I doubt it's a strategy many would even want to try to emulate or re-create.
 
Lemmel said:
Our agency does a lot of removals in the ORM space (GMB reviews, glassdoor reviews, airbnb reviews, etc.) but as far as I'm aware, there are currently no known reliable methods for the removal of trust pilot reviews. Their platform is very hard to game with traditional black hat methods (i.e. mass flagging using reputable accounts). We only knew of one agency that had a somewhat reliable removal method for TrustPilot but I strongly believe that their method revolved around using an insider at TP that would delete the defamatory reviews on their behalf. They were charging very high rates for the successful rendering of the service (low five figures) so I doubt it's a strategy many would even want to try to emulate or re-create.
Click to expand...
Yes this us too costly to do and maybe with not a great success rate because if they find the person working for trust pilot they're going to fire him/her.
 
Why spend time and money removing reviews on Trustpilot? If you're receiving fake reviews that give you low scores, I would recommend encouraging the posting of genuine reviews with 4 or 5 stars instead.
 
Uday Singh said:
Hi,

I'm looking for guidance on how to remove a fake review on Trustpilot. Any help would be greatly appreciated.

I've already flagged the review, but I haven't received a response from Trustpilot yet. The person who wrote the fake negative review is also liking their own review using new profiles.
Click to expand...
hello
how are you?
why you want to remove reviews you don't need to remove reviews instead of that you have to post positive reviews with good ratting and with that your bisness profile looks real
hope you understand
thanks
 
proatblackhat said:
hello
how are you?
why you want to remove reviews you don't need to remove reviews instead of that you have to post positive reviews with good ratting and with that your bisness profile looks real
hope you understand
thanks
Click to expand...
I agree with this, it's the best you can do
 
search$$ said:
Why spend time and money removing reviews on Trustpilot? If you're receiving fake reviews that give you low scores, I would recommend encouraging the posting of genuine reviews with 4 or 5 stars instead.
Click to expand...
proatblackhat said:
hello
how are you?
why you want to remove reviews you don't need to remove reviews instead of that you have to post positive reviews with good ratting and with that your bisness profile looks real
hope you understand
thanks
Click to expand...
trapahebabrau2751 said:
I agree with this, it's the best you can do
Click to expand...
That person who posted it: I don't know them, and they posted it because of a misunderstanding. They have never purchased anything from me.
I have reported it several times, but TP is unable to understand. They said it's freedom of speech, and anyone can write it. Recently we do not ask reviewer to share proof of purchase.
 
Uday Singh said:
That person who posted it: I don't know them, and they posted it because of a misunderstanding. They have never purchased anything from me.
I have reported it several times, but TP is unable to understand. They said it's freedom of speech, and anyone can write it. Recently we do not ask reviewer to share proof of purchase.
Click to expand...
It will take months to remove any review. I posted a review and I found out it was removed after a few months
 
This isn't an easy thing to do, you should probably just ignore it.
 
search$$ said:
It will take months to remove any review. I posted a review and I found out it was removed after a few months
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Did you report it to TP over the months, or was it removed automatically?

IcaroAugusto said:
This isn't an easy thing to do, you should probably just ignore it.
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I sent an email to them yesterday and am waiting for their reply.

Steptoe said:
Push it down with other reviews, or try @INCC's service: https://www.blackhatworld.com/seo/b...possibly-the-best-orm-service-on-bhw.1456618/
Click to expand...
Thanks, let's try it one last time. If not successful, I will probably purchase the removal service from the BHW marketplace..

1718615077208.png
 
Uday Singh said:
Hi,

I'm looking for guidance on how to remove a fake review on Trustpilot. Any help would be greatly appreciated.

I've already flagged the review, but I haven't received a response from Trustpilot yet. The person who wrote the fake negative review is also liking their own review using new profiles.
Click to expand...
First, you need to record each review and account to prove its falsity later. Second, contact support (via email or contact form). Provide them with all the details and evidence you have collected.
Consider responding to the review publicly, clarifying that you believe it is false and explaining why. Respond in a calm and professional manner.
 
If you flagged the review and they still didn't delete it. Provide TrustPilot with all the necessary proof in an email and they'll delete the review... They make mistakes too, but mistakes happen!
 
Sometimes Bulk Flag Works and Sometimes it don't

Totally Unpredictable

As Per My Experience

So either you Do Bulk Flag or try to get some more Positive Reviews
 
To remove a fake review on Trustpilot, first make sure you have flagged it using the Report option, which you already did. Next, gather clear evidence that the review is fake, such as proof that the reviewer was never a customer or that they are using multiple accounts. Then, contact Trustpilot support directly through their Help Center with all the evidence and explain the situation clearly. Keep checking your email and Trustpilot account for updates, as they may take some time to respond.
 
There is a way to remove all trustpilot reviews negative. but it's very time consuming.

My latest one i just removed, took 3 months for a response from this certain department. This department aren't very quick to respond and i have around 58 in review at the moment. got a 100% success rate with trustpilot, the only problem being is they take 2-3 months to respond.
 
Lemmel said:
Our agency does a lot of removals in the ORM space (GMB reviews, glassdoor reviews, airbnb reviews, etc.) but as far as I'm aware, there are currently no known reliable methods for the removal of trust pilot reviews. Their platform is very hard to game with traditional black hat methods (i.e. mass flagging using reputable accounts). We only knew of one agency that had a somewhat reliable removal method for TrustPilot but I strongly believe that their method revolved around using an insider at TP that would delete the defamatory reviews on their behalf. They were charging very high rates for the successful rendering of the service (low five figures) so I doubt it's a strategy many would even want to try to emulate or re-create.
Click to expand...
They were charging low 5 figures for every review? Or for all negative reviews on a profile?
 
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