How to fix Dalle 3 api generations issues in Microsoft Azure

https://<your_resource_name>.openai.azure.com/openai/deployments/<your_deployment_name>/images/generations?api-version=2024-02-01

1. Key: Content-Type | Value: application/json
2. Key: api-key | Value: your-api-key

{
    "prompt": "A multi-colored umbrella on the beach",
    "size": "1024x1024",
    "n": 1,
    "quality": "hd",
    "style": "vivid"
}

BlogPro said:

Are you using the proper resource name and deployment name and API version?

Send a POST request to the below URL

Code:

https://<your_resource_name>.openai.azure.com/openai/deployments/<your_deployment_name>/images/generations?api-version=2024-02-01

<your_resource_name> - Your Resource URL where your Dall-E-3 model is deployed
<your_deployment_name> - Your proper deployment name (not the model version)
api-version - The API version you're using

//

You can use Postman to send the request

In the header tab, add two headers -

1. Key: Content-Type | Value: application/json
2. Key: api-key | Value: your-api-key

In the body tab, click on "Raw" and then select "JSON"

JSON:

{
    "prompt": "A multi-colored umbrella on the beach",
    "size": "1024x1024",
    "n": 1,
    "quality": "hd",
    "style": "vivid"
}

Let me know what the response received is.

If you continue getting the same error, there is something wrong with the way you are deploying your model. And we can run through it in detail.

Click to expand...

Almostbr0ke said:

I have found the issue, I have checked the models and even the dalle2 which used to be available is now N/A. As screen:


How can I fix this?

Click to expand...

BlogPro said:

Where is your resource region?

As per the Dall-E-3 availability, it is currently available only in australiaeast, eastus and swedencentral

Please ensure your resource is created in one of the above Azure regions.

Availability Ref - https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/models?tabs=global-standard%2Cstandard-chat-completions#model-summary-table-and-region-availability

Click to expand...

Almostbr0ke said:

I have tried all three and all of them show N/A.
When I was writing this thread in region eastus I have deployed dalle2, and it worked, but now also dalle2 is N/a

Click to expand...

BlogPro said:

This looks like a very account specific problem mate. I tried in my account and I could receive response on both Dall-E-2 and 3.

Can you check your email to ensure you haven't received some communication on your email?

This is stupid, but has worked for me in the past. Can you clear your browser cache and cookies, login again, then try creating a new resource (after deleting any existing ones)

If nothing else works, go to your OpenAI service and click on "Support + Troubleshooting" and fill in the form. They are very quick to respond.

Click to expand...

BlogPro said:

This looks like a very account specific problem mate. I tried in my account and I could receive response on both Dall-E-2 and 3.

Can you check your email to ensure you haven't received some communication on your email?

This is stupid, but has worked for me in the past. Can you clear your browser cache and cookies, login again, then try creating a new resource (after deleting any existing ones)

If nothing else works, go to your OpenAI service and click on "Support + Troubleshooting" and fill in the form. They are very quick to respond.

Click to expand...

Almostbr0ke said:

Unfortunately it did not work. I have signed up for 29$ a month plan to be able to connect with support. Hopefully they wont ban my account....
Anyway, do you have any idea if I will be able after one month to go to the basic plan? So I don't have to pay for support?

Click to expand...

BlogPro said:

Yes, you can change the plan to basic. First stop auto renewal. Then go and click "Change" below "Basic"

The support hasn't responded yet?

Click to expand...