How to contact RankerX support?

After restarting the computer, I can’t enter the program, I changed the password on the site when I try to log in to the program, it still says that it is used on another computer, and it has been like that for a couple of days
Who faced such problem?
How to contact the RankerX developer?

Skype - live:johnchan1986

Rankerx is running , just terminate the task from task manager on windows to get this fixed !