Scrooge warning............ It frustrates me every year when it comes to Christmas time and everyone seems to grind to a halt - examples: I have ordered display advertising from a couple of websites - put in a firm order over the phone and they said they would email me invoice etc. Not heard back for few days. Asked for information on a new product for my IT Support Biz - they were going to email me details, pricing etc. Not heard back. Some other stuff as well but I won't list everything (Note to mods - I am waiting for BST to go live but this is NOT one of the things I am referring to so please don't think this thread is about that - I know you guys are super busy all year around so I expect to wait a while for that stuff). I love Christmas - love spending time with family, eating, drinking etc. But on the head up to Christmas I still try to be super-responsive to my customers and especially if I got any new business I would be straight on it. Just wondering about you guys - do you take time off for Christmas or do you keep going as normal?