Hello BHW Community,
Hope you are all doing great today.
Instagram blocked 3 main business accounts and has yet to recover 2 of them.
It was January 2022, when I decided to open a brand to sell online and my main focus was to create awareness through Instagram and Pinterest.
So, after creating an Instagram account I decided to plan the strategy and grow my page.
After opening the first Instagram page, I started to use mass Dm from software that I use and all other sellers on BHW are using(not gonna mention which one), and it started going well, but I think that my PC IP and network's IP got flagged by Instagram for using automation, and after logging to my PC to link FB AND Instagram together, my into account got in the Recaptcha and verification process for 24 hours.
After 24 hours my account was disabled for violating terms and co, even though I never used automation on my main account only with child accounts.
After appealing 4 times sending the mugshot and so on, I never got an email from the Instagram team my first account was disabled and i could not recover it.
I started a second account for my brand and the same thing that happened to the first account happened to this one too and it got disabled after logging into the pc.
Then I kind of knew where the point was and changed the router's external IP address and did not want to log in with my pc anymore.
When I started my third account everything was going well, and grew to 800 followers in 2 months, until yesterday, when the business suite asked me to link FB AND INSTAGRAM together.
I needed to link them, so I could schedule stories for Instagram (maybe some of you will say there is plenty of software and tools to use to schedule stories, but I don't give my password to any of them. The last time that I did my personal account got into the Recaptcha process, so I only use the CREATOR STUDIO).
One minute later and my Instagram was stuck in the verification process and after 24 hours it got disabled.
So I knew that appealing would be just a waste of time. I have heard that some people send every day appeals until they hear a response after 2-3 months and so on, but my case is different I don't have time to wait, I would rather start a new one.
So what I did is talk to META (FB) customer support.
I talked to 5 representatives and some of them just said appeal, they just want to take things off and end the conversation as soon as possible, so some of them don't really help you, but one of the five representatives was very helpful.
I gave her so much information that my 3 Instagram accounts got disabled for no reason at all.
He was so nice and called me at my phone number and I explained all the situation.
In the end, he said that he will move my case to Instagram Department, and after 24-48 hours someone will call me or email me.
Sooooo, today he called me and said that they recovered one of my accounts, and it was the first account that I opened in January, and he said that they are reviewing my other 2 accounts too.
I am currently waiting to open my 2 accounts also, will update soon on that too.
Hope you are all doing great today.
Instagram blocked 3 main business accounts and has yet to recover 2 of them.
It was January 2022, when I decided to open a brand to sell online and my main focus was to create awareness through Instagram and Pinterest.
So, after creating an Instagram account I decided to plan the strategy and grow my page.
After opening the first Instagram page, I started to use mass Dm from software that I use and all other sellers on BHW are using(not gonna mention which one), and it started going well, but I think that my PC IP and network's IP got flagged by Instagram for using automation, and after logging to my PC to link FB AND Instagram together, my into account got in the Recaptcha and verification process for 24 hours.
After 24 hours my account was disabled for violating terms and co, even though I never used automation on my main account only with child accounts.
After appealing 4 times sending the mugshot and so on, I never got an email from the Instagram team my first account was disabled and i could not recover it.
I started a second account for my brand and the same thing that happened to the first account happened to this one too and it got disabled after logging into the pc.
Then I kind of knew where the point was and changed the router's external IP address and did not want to log in with my pc anymore.
When I started my third account everything was going well, and grew to 800 followers in 2 months, until yesterday, when the business suite asked me to link FB AND INSTAGRAM together.
I needed to link them, so I could schedule stories for Instagram (maybe some of you will say there is plenty of software and tools to use to schedule stories, but I don't give my password to any of them. The last time that I did my personal account got into the Recaptcha process, so I only use the CREATOR STUDIO).
One minute later and my Instagram was stuck in the verification process and after 24 hours it got disabled.
So I knew that appealing would be just a waste of time. I have heard that some people send every day appeals until they hear a response after 2-3 months and so on, but my case is different I don't have time to wait, I would rather start a new one.
So what I did is talk to META (FB) customer support.
I talked to 5 representatives and some of them just said appeal, they just want to take things off and end the conversation as soon as possible, so some of them don't really help you, but one of the five representatives was very helpful.
I gave her so much information that my 3 Instagram accounts got disabled for no reason at all.
He was so nice and called me at my phone number and I explained all the situation.
In the end, he said that he will move my case to Instagram Department, and after 24-48 hours someone will call me or email me.
Sooooo, today he called me and said that they recovered one of my accounts, and it was the first account that I opened in January, and he said that they are reviewing my other 2 accounts too.
I am currently waiting to open my 2 accounts also, will update soon on that too.
)
