How do you remove negative reviews from Google?

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Dealing with fake reviews can be frustrating. It’s essential to follow the platform’s guidelines and report them appropriately. Engaging with genuine customers to encourage authentic reviews can also help balance your online reputation.
 
Jamesmitchell06 said:
One of my clients got hit with fake negative reviews, and reporting them doesn’t seem to work anymore. Has anyone had recent success getting rid of bad reviews on GBP or Trustpilot? Any proven methods still working?
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Send a official notice with a defamation lawyer.
 
restock said:
Send a official notice with a defamation lawyer.
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How can someone send defamation lawyer to person you don't know his email?

The best thing is reporting the reviews and showing Google proof that it's fake reviews
 
Jamesmitchell06 said:
One of my clients got hit with fake negative reviews, and reporting them doesn’t seem to work anymore. Has anyone had recent success getting rid of bad reviews on GBP or Trustpilot? Any proven methods still working?
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Best move is to document the fake reviews, report with proof, reply professionally, and push real customer reviews to bury the bad ones.
 
noneglaho said:
How can someone send defamation lawyer to person you don't know his email?

The best thing is reporting the reviews and showing Google proof that it's fake reviews
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report to google they respond quicker to legal requests. you will be stuck for months if you do it the traditional way.
 
Jamesmitchell06 said:
One of my clients got hit with fake negative reviews, and reporting them doesn’t seem to work anymore. Has anyone had recent success getting rid of bad reviews on GBP or Trustpilot? Any proven methods still working?
Click to expand...
Analyze the review via chat gpt, ask him to find the reason that violates Google policy.

send complaints from different accounts using this reason.
 
You can’t directly remove negative reviews from Google, but you can report fake or inappropriate ones and respond professionally to real ones.
 
Jamesmitchell06 said:
One of my clients got hit with fake negative reviews, and reporting them doesn’t seem to work anymore. Has anyone had recent success getting rid of bad reviews on GBP or Trustpilot? Any proven methods still working?
Click to expand...
I am dealing with this right now. Started working with a small business last month and they have a couple of fake reviews that just will not go away.
 
Start by flagging each suspicious review via your Google Business Profile dashboard and include evidence (screenshots, dates, etc.).
 
Jamesmitchell06 said:
One of my clients got hit with fake negative reviews, and reporting them doesn’t seem to work anymore. Has anyone had recent success getting rid of bad reviews on GBP or Trustpilot? Any proven methods still working?
Click to expand...
That’s rough, sorry you’re going through it. I’ve seen a couple of tactics that still seem to work:

1. Document everything: take screenshots, timestamps, notes of the fake review and how it violates the platform’s policy.
2. Reach out to the platform’s support directly (even if the standard “flag” doesn’t work) and provide the evidence.
3. Post a fresh, genuine review campaign to drown out the fake ones with real feedback.
4. Respond publicly (politely) to the fake review if allowed, it shows other readers you’re proactive and ready to solve issues.
 
For Google it got pretty patched some time ago, now mostly only fresh reviews can be removed.
 
Jamesmitchell06 said:
One of my clients got hit with fake negative reviews, and reporting them doesn’t seem to work anymore. Has anyone had recent success getting rid of bad reviews on GBP or Trustpilot? Any proven methods still working?
Click to expand...
you need to report them with google accounts so google takes notice and take them down
 
You can’t remove negative reviews unless they violate platform rules (fake, spam, abusive). Reporting still works, but it’s slow and inconsistent. The most effective approach in 2025 is professional responses, strong evidence when flagging, and generating more genuine positive reviews to reduce impact.
 
Jamesmitchell06 said:
One of my clients got hit with fake negative reviews, and reporting them doesn’t seem to work anymore. Has anyone had recent success getting rid of bad reviews on GBP or Trustpilot? Any proven methods still working?
Click to expand...
Reporting alone doesn’t seem as effective as it used to be. What’s still working in many cases is a combination of proper public responses, gathering strong evidence of policy violations, and using the official escalation channels on each platform (especially GBP support).
Consistently encouraging legitimate customer feedback also helps dilute the impact of fake reviews over time. I haven’t seen any guaranteed shortcut recently — results usually come from doing the compliant processes correctly and persistently.
Interested to hear what others are seeing lately.
 
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