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How do get overdraft bank fees refunded in this case.

Discussion in 'BlackHat Lounge' started by hulkhogan, Nov 7, 2016.

  1. hulkhogan

    hulkhogan Registered Member

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    I was charged for multiple overdraft fee’s. The first for overdraft, $29 and second for everyday the account was overdrawn ,($3 a day, was 10 days overdrawn = $30) Total for $59.

    One of the reason i didn't have money in the account was because one banker at the bank told me I could not transfer money from my business account to personal account (the overdrawn account) without writing a check, .

    In my first attempt to get a refund I spoke to 3 people from the bank. It's a US Bank.

    The first person told me there was nothing they could do, and while i was explaining my situation, hung up on me. (-1 for them)

    The second person, said he could only refund $15 and would ask his manager if i could get full refund and would email me the manager's response. Have never received a response for them. (-1 for them)

    The third person I contacted was a previous banker I worked and told me he could only refund a small amount and would have to ask his banker. He was also the guy who said I couldn't transfer money from one account to another, which out writing a check. When i contacted him, he then changed and said I could transfer from business account to personal. He then told me he would have to ask his manager. Since my deposit was negative, he transferred enough me to make it positive, then , he said he could refund the $29 dollars but would still have to ask his manager, about the other $30, because it was an error on my part not theres. I explained that it was an error on theres because he recommended me not to transfer from account to account.

    So right now i want to get my $30 back. So far in this process that have lied to me countless times, are not trying to admit error, and hung up on me. In addition, on there website they claim that the reason for the overdraft fee is too avoid customers the unpleasant experience of not having enough money, when in reality this is a far worse experience.

    With all that has happened what steps would you take in getting this overdraft fee refunded? Thanks, apology for typos.
     
  2. Sherbert Hoover

    Sherbert Hoover Jr. Executive VIP Jr. VIP

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  3. derekxec

    derekxec Registered Member

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    Dont overdraft again and you should probably get overdraft protection. I bank with Chase and have it but wouldn't recommend them at all. Biggest pieces of shit. Maybe if you are a long time customer you could say that. Mostly I just keep bugging them till i get someone that will do what i want.
     
  4. hulkhogan

    hulkhogan Registered Member

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    a US Bank, a small bank with maybe 20-30 locations.
     
  5. hulkhogan

    hulkhogan Registered Member

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    Chase are probably shitheads too, but their banking products and options are 10x this bank.

    I can't excuse there lying and bad behavior. I.e. hanging up on me. They know what they are doing is wrong because the keep giving me different stories. In a free market system, i have choices and rights.
     
  6. Sherbert Hoover

    Sherbert Hoover Jr. Executive VIP Jr. VIP

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    Call again. Maybe fourth time is a charm.

    If that doesn't work, file a claim with the Better Business Bureau or take to social media.
     
  7. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator

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    Just call the manager yourself.

    Small bank he or she is probably accessible.