HOSTWINDS SHIT SERVICE!!

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We also noticed some of their service downtime hours to days
then we move to another hosting few years ago
 
I accidentally paid and within 5 Min i opened a ticket telling them I paid by accident, that was 3 days ago and still no response. I hope I get my money back without the need to contact PayPal. And is anybody able to use their live chat? It never works for me.
 
How long does it average take to answer a ticket? it's almost over 24h and still no answer. the life chat also does not work (for me)

Our Billing Department's Hours are Monday-Friday, 7AM-4PM PST, they do work outside of these hours, however, this is the guaranteed time that our Billing Department is available. We've been expanding our coverage with our Billing Department by bringing on additional reps to assist.

If you can PM me your ticket #, I'd be happy to look into this for you.
 
I also have vps with them, but the VPS crashes all the the time because of poor configuration. As they don't manage your VPS at all in their manage cpanel plan. They just provide you support for managing. What kind of managed hosting is it ?
I am changing my hosting company this month.


@Hostwinds you need to speak to this client ASAP to prevent a Shitlist being made live.
I'm also sending you a PM, but you need to be more active on here if you have a BST open.

Hostwinds was last seen:

Apr 18, 2019
 
What is specially about hostwinds?

Is it a hosting company for black hatters? Are they offshore? Do they ignore DMCAs?
 
What is specially about hostwinds?

Is it a hosting company for black hatters? Are they offshore? Do they ignore DMCAs?

They're not offshore and no they don't ignore dmca.

I think they're just partnering with bhw. That's all. Nothing fancy.

I was with them before and had a billing issue as well. But it was sorted out luckily. Glad I wasn't with them anymore. You wouldn't believe the amount of emails they sent asking me to upgrade when there's just a tiny bitsy spike.
 
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