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&%^$ hostgator

Discussion in 'Web Hosting' started by onthegoaudio1, Dec 12, 2010.

  1. onthegoaudio1

    onthegoaudio1 Regular Member

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    I have been updating a site like crazy recently. I put about 80% of the last 48 hours setting everything up. 100's of pages, categories, etc in WP organized, as well as some AIO SEO. Long story short HG fucked up and now everything is gone. Gotta love it! I did have a back up, just not as recent as I would of liked :(



    Hello,

    This ticket was created to advise you of an issue that happened on your server earlier this morning, Dec 11th. Due to problems with the migration of this server to a more powerful chassis, we were forced to revert to the data on the old chassis, which is 2 days old. Unfortunately we are not able to restore data on the newer chassis.

    If you have data that is newer than Thursday, we will be more than happy to restore this for you, just reply back and let us know.

    We apologize for the inconveniences and the frustrations that this has caused. We have corrected the problem that caused this data loss and made changes so this will not happen again.

    Please let me know if there is anything that we can assist you with, or if you have any questions.



    Best regards,

    David I.
    Level II Linux Systems Administrator || Systems Monitoring
    HostGator.com LLC
    http://support.hostgator.com
     
  2. angeal

    angeal Junior Member

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    So sad to hear what happened to you..

    I think this is just accident, maybe many people out there have same problem with you..

    don`t give up! and go work again again and again :)
     
  3. angeal

    angeal Junior Member

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    So sad to hear what happened to you..

    I think this is just accident, maybe many people out there have same problem with you..

    don`t give up! and go work again again and again :)
     
  4. Hostwinds

    Hostwinds Power Member UnGagged Attendee Enterprise Member

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    That's fucking bullshit, they should have done a backup before doing the migration. You are entitled to free hosting for at least that month. Demand that they credit your account accordingly, you should also see if you can get free daily backups from them....to make you feel at ease about continuing to host with them.
     
  5. mazgalici

    mazgalici Supreme Member

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    They have to pay! sorry is not enough!
     
  6. paincake

    paincake Power Member

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    You could try restoring some pages by copying stuff from google's cache
     
  7. affiliate.solutions

    affiliate.solutions Registered Member

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    Why would you not be creating your own daily backups?


    Code:
    
    #!/bin/bash
    #Backup Script Instance
    echo "A system backup is currently being performed..."
    dt=`date +%m%d%y`
    cd /home/<your_user_name>/backup
    file="hostgator_filesystem_backup_$dt.tar"
    #Tar files for this backup
    tar cvf $file /home/<your_user_name>/ --exclude /home/<your_user_name>/backup 
    
    echo " FTP Complete.  Deleting old backups "
    # put your 
    find  <backup directory> -name "*" -mtime +1 -exec rm {} \;
    
    
    
     
    Last edited: Dec 12, 2010
  8. blackhataffiliate

    blackhataffiliate Senior Member

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    HostGator is starting to suck 4$$ lately. Turning in to another 1and1 or GoDaddy, the customers don't mean crap and they are all about the money. Used to be decent hosting company, but I don't bother hosting with them anymore.
     
  9. onthegoaudio1

    onthegoaudio1 Regular Member

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    Who are you hosting with now, if you don't mind me asking. Just incase I decide leave HostGator.
     
  10. blackhataffiliate

    blackhataffiliate Senior Member

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    VPS with KnownHost & LiquidWeb and several shared accounts. The shared accounts are with Downtown Host, KnownHost, Cool Handle, and Arvixe.

    Go to Web Hosting Talk and check out some of the shared hosting offers.
     
  11. Muhammad Mustafa

    Muhammad Mustafa Newbie

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    Have been with HG for quite 4+ years now, with almost no major issues, sorry to hear about your lose, I've a friend's website which received around 30k unique per day and been hosted by LiquidWeb for around a year or so now with no problems, give them a try, best of luck :)