Hostgator Issues!

Discussion in 'Web Hosting' started by n8800, Jul 28, 2010.

  1. n8800

    n8800 Regular Member

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    I have a yearly plan with them but the bad part is i lost the login for my cpanel and every time i reset my password for the support control panel it gives me a new password but when i try to login it says wrong password.

    Any help is appreciated im in the mood to develop the rest of my domains so i need this account!
     
  2. risefromdeath

    risefromdeath BANNED BANNED

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    donotcopy paste..type the pass
     
  3. n8800

    n8800 Regular Member

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    Tried that as well wont let me in saying i have the wrong pass once again but i do receive my new login info to my email once i hit reset...I dont understand why its being a dick!
     
  4. thesilent

    thesilent Supreme Member

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    Contact customer support if You haven't.
     
  5. jerskit

    jerskit Newbie

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    Had something similar happen to me, submitted ticked and they sorted it out.
     
  6. n8800

    n8800 Regular Member

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    Yea thats the best idea i guess thanks guys!
     
  7. xxmalouinxx

    xxmalouinxx Junior Member

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    Contact the support and tell them that. Give us feedback, if it happen to another BHW member it could help!
     
  8. n8800

    n8800 Regular Member

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    Yea as soon as i contacted support they gave me an updated panel in which i could login through! it worked out perfectly!
     
  9. welshman

    welshman Power Member

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    Hostgator support are great, and quick issues I use live chat to talk to them