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hired someone and they are sh..

Discussion in 'Web Design' started by scriptox, Oct 27, 2012.

  1. scriptox

    scriptox Regular Member

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    I hired someone on elance to make a website and they arent doing what i want, and they basically done a days work but dragged it right out, and im thinking ive gone with the wrong company, as i havent paid them but i have hired them, can i just abandon it even though they have worked on it, because im not paying for something they messed up/cant do, and they wont fix.
     
  2. grock

    grock Registered Member

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    i'd say just give them another chance and let them know what you want changed and try to get things sorted out first and see how it goes before dumping/not pay them
     
  3. scriptox

    scriptox Regular Member

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    i have for a whole month.. im sick of waiting now
     
  4. La_Valette

    La_Valette Newbie

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    Haven't used Elance in a while but you should be entitled to firing them without payment, if I recall. I think the rules are pretty clear that they have to satisfy the project requirements (you are the arbiter of that) to earn their fee.
     
  5. the_demon

    the_demon Jr. Executive VIP

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    Fire their ass. Can't believe you waited a whole month... hopefully you learned a lesson here.
     
  6. vebxperts

    vebxperts Jr. VIP Jr. VIP Premium Member

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    Month period is a long time to bear crap company.
    Point is "Is customer satisfied?" If not they have no right to get paid. It will be your courtesy if you are paying them some percentage out of the agreed amount (as a compensation ~ though it's not compulsory if they have not done even 10% according to your requirements)
     
  7. grock

    grock Registered Member

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    Didn't know you waited a full month, i wouldn't been that patient... i'd go with another company and of course do not pay.
     
  8. cgimaster

    cgimaster Power Member

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    Well if the website is not what you described and asked for you can open a dispute for it claiming that they are dragging the project for far long then the time expected and not doing as it was agreed upon
     
  9. B. Friendly

    B. Friendly BANNED BANNED

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    How much was the contract for?
     
  10. SocialMediaManager

    SocialMediaManager Elite Member

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    After a Month you cant Simply tell then you dont liked their work
    It depends on terms of agreement if you can withdraw without paying or not
     
  11. ballu84

    ballu84 Newbie

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    I'd at least talk to them and let them know you're considering firing them and see if they up their game
     
  12. dkh1978

    dkh1978 Regular Member

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    If you have clearly told them what you want/need, and they are not cooperative, I think it´s them who are violating the Elance rules. Do they have any history on Elance or other customer reviews/ratings? I was once checking the rules of Elance escrow, and if I recall correctly, it states clearly that the "employer" should only release funds when he has seen the final work (or work done until certain milestone) and 100% approved that.

    It´s like Fiverr says, for the agreed budget/project, you cannot start claiming something that is clearly not agreed, but if everything has been agreed, you could file a dispute.

    I think first you should clearly warn them though.