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Hetzner's dedicated servers

Discussion in 'Web Hosting' started by vision2003, Sep 26, 2012.

  1. vision2003

    vision2003 Jr. VIP Jr. VIP

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    Hi.

    I'm thinking of getting Hetzner's Root Server EX4 or EX5. Does anyone have any experience with these? From what I've read they set you up on a brand new hardware - is that true? Also what's uptime in your experience and how is their support?

    Thanks!
     
  2. sebastjan

    sebastjan Registered Member

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    I have dedicated server there for 4 years now and had no problems yet
     
  3. RMX

    RMX Power Member

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    We have a couple of our own servers colocated in their datacenter. The uptime is good, as you would expect from a big company Hetzner is. Their customer support, however, does not really want to help you if you need to make changes to your server hardware configuration.
     
  4. marsaltito

    marsaltito Newbie

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    hi,
    i had vps than dedicated server wih them. uptime is excellent but support you cannot expect to help you quickly. Also my server completly was suspended 2 times due to some DMCA notices which were false. provided them with all details needed, and after few days just suspended. :(
     
  5. imserious

    imserious Senior Member

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    I have EX5 with them - no downtime so far ( more than a month )
    so far have not needed any support.
     
  6. jeromespitfire

    jeromespitfire Jr. VIP Jr. VIP Premium Member

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    Budget hosting companies such as Hetzner and OVH, are both very good, provide excellent bandwidth and uptime for great prices. However they both run on automated systems, that in any case your server receives a small attack, has a DCMA complaint etc... they will automatcally suspend your server. To get your servers back online after suspension can take quite a lot of time, and phone calls.

    Also expect absolutely no support. I had a failed HDD on a 10 day old OVH server, they refused to help me recover the data, and wanted to charge me a ridiculous amount of money to send me the broken HDD! Hence it took like 5 days for them to replace the broken HDD, and put the server online with no compensation. And all data on the faulty HDD was lost!

    I guess you get what you pay for!
     
  7. lelando

    lelando Junior Member

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    ive only used ovh have you checked ther prices the are very similar to hetzner and much cheaper than leaseweb.
     
  8. krishparmar83

    krishparmar83 Regular Member

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    I have ovh server from last 1 year without any problem, if you want to buy DS from Hetzner then check out there online auction page..Online auction DS will save your one time set up free and instant activation of server.
     
    Last edited: Oct 20, 2012
  9. meeps

    meeps Newbie

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    Hetzner is very good, only issues can be on weekends if you have an incoming attack that gets your server locked. I guess it depends on how many servers you have as well, I've seen people with 15+ servers get a lot better support than single-server clients.

    I guess it all comes down to the simple fact that you get what you pay for.
     
  10. m00j99

    m00j99 Registered Member

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    I have the EX4 for about a year now... and 100% uptime..
     
  11. jazzc

    jazzc Moderator Staff Member Moderator Jr. VIP

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    It clearly says that on their sla. Don't you read sla 's before you buy hosting?

     
  12. Dragon___89

    Dragon___89 Newbie

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    Hetzner are the best hoster I think... I have an dedicated Server for 2 years and have still no problems.. No downtimes!

    Only the setup price are too high :/
     
  13. Archi

    Archi Newbie

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    Hetzner had a major cyber attack with stolen user data (billing info) recently. They were storing it unprotected/unencrypted. Stupid and most unprofessional.
     
    Last edited: Nov 2, 2012