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HELP: My e-commerce site is crashing every few mins!

Discussion in 'Web Hosting' started by JohnyJ, Feb 1, 2012.

  1. JohnyJ

    JohnyJ Junior Member

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    i have dedicated hosting for my companies website, im finding when using it every couple of minutes browsing between pages i get this error

    Firefox can't establish a connection to the server at www.mywebsite.com.
    The site could be temporarily unavailable or too busy. Try again in a few
    moments.
    If you are unable to load any pages, check your computer's network
    connection.
    If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

    i get the same in google and chrome.

    I reset the server last night but the problems still happening, any advice would be hugely appreciated
     
  2. iulianh

    iulianh Regular Member

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    Check the error log to see what is happening...
     
  3. freelancerr

    freelancerr Newbie

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    I think this problem appears in your personal computer or your server because i have checked your web site here is your web site is fine
     
  4. volund

    volund Senior Member

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    Pretty sure mywebsite.com is not his real website address.
     
  5. ziplack

    ziplack Senior Member

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    check with downforeveryoneorjustme.com
    also send a ticket to your hosting company
     
  6. volund

    volund Senior Member

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    The first thing you need to do is like was suggested above and check the logs to see if you can find any issues.

    If that does not give you any insight you need to sign up for a couple of the website uptime monitoring sites and have them checking to see if they get the same results. Most all of them have free accounts for just a few urls.

    If the other sites do not show the site going down then you know it is either your location or somewhere in between.

    Try doing a tracert from the command line and see where the connect hangs up. You can do a ping as well and see what kinds of times you are getting.

    While most of the time it ends up being a server type issue I have had a few times when the problem was me or someplace on the path between me and the server so you need to make sure what the problem actually is before you can fix it.
     
  7. whiteli0n

    whiteli0n Junior Member

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    hahahaha!!!