waitier
Power Member
- Sep 5, 2013
- 738
- 208
Have you guys tried hosting with rackspace for landing page?
I was following iamattila on using rackspace as static site hosting. However his guide doesn't seem to include the usage of CDN, which means he wasn't exactly utilizing the power of the akamai CDN at all.
I then had a chat with one of the support and they were clueless of how it works either, the chat transcript will be hilarious to expose their stupidity as well.
I can't believe I was on the phone for 10 minutes to "verify" my account. And I thought their support was top notch as well, turns out they are really really stupid!
I was following iamattila on using rackspace as static site hosting. However his guide doesn't seem to include the usage of CDN, which means he wasn't exactly utilizing the power of the akamai CDN at all.
I then had a chat with one of the support and they were clueless of how it works either, the chat transcript will be hilarious to expose their stupidity as well.
I can't believe I was on the phone for 10 minutes to "verify" my account. And I thought their support was top notch as well, turns out they are really really stupid!
Kenny W (7/7/2016, 7:41:52 PM): Hello, welcome to Rackspace. My name is Kenny, may I get your name and contact information in case we get disconnected?
Me (7/7/2016, 7:42:40 PM): hi. im user-A. i'm asking regarding the cloudfiles and cdn
Kenny W (7/7/2016, 7:43:02 PM): hi user-A
Me (7/7/2016, 7:43:38 PM): when i created the cloudfiles, there were 2 options for public website. but both option seem the same to me.
Kenny W (7/7/2016, 7:43:41 PM): you may find the following page useful: https://support.rackspace.com/how-to/getting-started-with-cloud-files-and-cdn/
Kenny W (7/7/2016, 7:44:43 PM): where are you in the portal when you see this?
Me (7/7/2016, 7:45:09 PM): http://prntscr.com/bpwqlt
Me (7/7/2016, 7:45:32 PM): public - enabled cdn, and static website, both are cdn enabled.
Me (7/7/2016, 7:45:53 PM): but i was told the cdn is not included and is a separate service.
Me (7/7/2016, 7:46:01 PM): what is the meaning?
Me (7/7/2016, 7:46:59 PM): http://prntscr.com/link-redact
Me (7/7/2016, 7:47:19 PM): i created it under 'static website', and when i view the setting, CDN is enabled automatically.
Kenny W (7/7/2016, 7:47:39 PM): how did you come across 'lightshot'
Me (7/7/2016, 7:48:06 PM): thats a screenshot taking service
Me (7/7/2016, 7:48:25 PM): im just showing you what i see in the setting
Kenny W (7/7/2016, 7:49:33 PM): perhaps Im getting the wrong end of the stick here - I can only advise on Rackspace products
Me (7/7/2016, 7:50:42 PM): are we not at cloud service support?
Kenny W (7/7/2016, 7:51:42 PM): yes you are
Kenny W (7/7/2016, 7:52:02 PM): but I cannot see where you've set up your CDN service
Me (7/7/2016, 7:52:16 PM): Yes, that's what i am asking about.
Me (7/7/2016, 7:52:37 PM): How are my files served over CDN when the CDN has not been set up?
Kenny W (7/7/2016, 7:52:57 PM): they wont be until you set this up
Kenny W (7/7/2016, 7:53:08 PM): are you in the rackspace portal?
Me (7/7/2016, 7:53:41 PM): http://prntscr.com/bpwu8w
Me (7/7/2016, 7:53:57 PM): this is stated inside the cloudfiles sales page.
Kenny W (7/7/2016, 7:54:25 PM): can you provide me that link please
Me (7/7/2016, 7:54:41 PM): https://www.rackspace.com/cloud/files
Kenny W (7/7/2016, 7:56:24 PM): I am unable to see where the link is to 'lightshot' is user-A
Me (7/7/2016, 7:56:49 PM): PLEASE DONT QUOTE ME ON LIGHTSHOT AGAIN
Me (7/7/2016, 7:57:01 PM): sorry but you dont understand what i am talking about at all
Kenny W (7/7/2016, 7:57:19 PM): Im afraid I dont -
Me (7/7/2016, 7:57:28 PM): then why are you still talking to me
Kenny W (7/7/2016, 7:57:41 PM): I can guide you to where you set your CDN up in your rackspace portal
Me (7/7/2016, 7:57:46 PM): pass me to an agent that is dealing with the cloud support panel
Me (7/7/2016, 7:59:11 PM): i am going to send this whole chat transcript to your higher ups
Me (7/7/2016, 7:42:40 PM): hi. im user-A. i'm asking regarding the cloudfiles and cdn
Kenny W (7/7/2016, 7:43:02 PM): hi user-A
Me (7/7/2016, 7:43:38 PM): when i created the cloudfiles, there were 2 options for public website. but both option seem the same to me.
Kenny W (7/7/2016, 7:43:41 PM): you may find the following page useful: https://support.rackspace.com/how-to/getting-started-with-cloud-files-and-cdn/
Kenny W (7/7/2016, 7:44:43 PM): where are you in the portal when you see this?
Me (7/7/2016, 7:45:09 PM): http://prntscr.com/bpwqlt
Me (7/7/2016, 7:45:32 PM): public - enabled cdn, and static website, both are cdn enabled.
Me (7/7/2016, 7:45:53 PM): but i was told the cdn is not included and is a separate service.
Me (7/7/2016, 7:46:01 PM): what is the meaning?
Me (7/7/2016, 7:46:59 PM): http://prntscr.com/link-redact
Me (7/7/2016, 7:47:19 PM): i created it under 'static website', and when i view the setting, CDN is enabled automatically.
Kenny W (7/7/2016, 7:47:39 PM): how did you come across 'lightshot'
Me (7/7/2016, 7:48:06 PM): thats a screenshot taking service
Me (7/7/2016, 7:48:25 PM): im just showing you what i see in the setting
Kenny W (7/7/2016, 7:49:33 PM): perhaps Im getting the wrong end of the stick here - I can only advise on Rackspace products
Me (7/7/2016, 7:50:42 PM): are we not at cloud service support?
Kenny W (7/7/2016, 7:51:42 PM): yes you are
Kenny W (7/7/2016, 7:52:02 PM): but I cannot see where you've set up your CDN service
Me (7/7/2016, 7:52:16 PM): Yes, that's what i am asking about.
Me (7/7/2016, 7:52:37 PM): How are my files served over CDN when the CDN has not been set up?
Kenny W (7/7/2016, 7:52:57 PM): they wont be until you set this up
Kenny W (7/7/2016, 7:53:08 PM): are you in the rackspace portal?
Me (7/7/2016, 7:53:41 PM): http://prntscr.com/bpwu8w
Me (7/7/2016, 7:53:57 PM): this is stated inside the cloudfiles sales page.
Kenny W (7/7/2016, 7:54:25 PM): can you provide me that link please
Me (7/7/2016, 7:54:41 PM): https://www.rackspace.com/cloud/files
Kenny W (7/7/2016, 7:56:24 PM): I am unable to see where the link is to 'lightshot' is user-A
Me (7/7/2016, 7:56:49 PM): PLEASE DONT QUOTE ME ON LIGHTSHOT AGAIN
Me (7/7/2016, 7:57:01 PM): sorry but you dont understand what i am talking about at all
Kenny W (7/7/2016, 7:57:19 PM): Im afraid I dont -
Me (7/7/2016, 7:57:28 PM): then why are you still talking to me
Kenny W (7/7/2016, 7:57:41 PM): I can guide you to where you set your CDN up in your rackspace portal
Me (7/7/2016, 7:57:46 PM): pass me to an agent that is dealing with the cloud support panel
Me (7/7/2016, 7:59:11 PM): i am going to send this whole chat transcript to your higher ups