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has godaddy stole my domain ?

Discussion in 'Domain Names & Parking' started by echopros, Dec 3, 2015.

  1. echopros

    echopros Newbie

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    hello everyone
    this is 3 days i register a domain in godaddy and after 2 days they send me an email asking me to unlock my account by sending some documents. identity card, with photo, and payment card... trough a link, so when im tryying to submitt the request trough the page in the finale step appear an error message, "there was an error submitting request:CSE002"
    what happened, and what shall i do help me please :(
    so sad
     
  2. Adrian112

    Adrian112 Supreme Member Premium Member

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    Haha jesus christ, they stole your domain because you get error message while you send documents.

    One advice for you mate: Dont start your own website, you have to cross IQ20 margin to start one.
     
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  3. SkyrocketSEO

    SkyrocketSEO Jr. VIP Jr. VIP Premium Member

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    It is really sad....look a rabbit

    P.S. Why don't you talk to GD support?
     
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  4. SeoWrecker

    SeoWrecker Jr. VIP Jr. VIP

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    [​IMG]
     
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  5. echopros

    echopros Newbie

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    yes i did, but they dont reply to me :(
     
  6. echopros

    echopros Newbie

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    any sollution ?? hahaha
     
  7. SeoWrecker

    SeoWrecker Jr. VIP Jr. VIP

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    call them here

    040 4918 7600
     
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  8. echopros

    echopros Newbie

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    i can´t call them because my language english isn't good, im from morocco so it coast much money to call them :(
     
  9. SeoWrecker

    SeoWrecker Jr. VIP Jr. VIP

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    It's a toll free number.

    There is no other option.
     
  10. bugmaster

    bugmaster BANNED BANNED

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    I would try to contact them again, I am on the US Site I do not see an email address for them But They may for your site. They may also have a local number where you can call and speak to someone. They probably just want to verify your information and once that is done they will give you access to your account it makes sense.
     
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  11. FIREBOSS

    FIREBOSS Power Member

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    Hi this is off topic but i can explain what is the toll free numbers mean?
    What is the different between normal number and this?
     
  12. SeoWrecker

    SeoWrecker Jr. VIP Jr. VIP

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    Toll free numbers are numbers that allow callers to call without being charged.
     
  13. InnovativeSEO

    InnovativeSEO Senior Member

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    This generally happens I believe when 1 or ALL of the registration/payment factors flags it as a potentially fraudulent purchase.
    I'm not saying you committed fraud, but it's very common that "Mike Johnson in NYC paying via his paypal" is actually "Skeeter Mcgee in BFE paying with someone elses PayPal" I would be willing to bet if you review what you sent, compare it to what you didn't send....you'll find a clear answer in the middle. As previously mentioned....you could have called them by the time I wrote this reply.
     
  14. majk1982

    majk1982 Registered Member

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    It could be a phishing e-mail. You shouldn't click on this link, just go on your godaddy acount and log in. I have a few domains and I don't recall they wanted to send me ID etc.

    Alternative way - join Namepros.com forum (it's forum for domainers). Then find user - Joe Styler. he is from GoDaddy support. Send him a message about your issue.
     
  15. echopros

    echopros Newbie

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    Finally i solved my problem thanks for All. My account now is very well.
    Thanks
    And sorry Godaddy now im happy :)
     
  16. king master

    king master Jr. VIP Jr. VIP

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    Ok ,Is this your CC or Paypal ?

    i read some about this issue as it's Stolen Credit Card or Paypal account ...
     
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  17. sergey007

    sergey007 Jr. VIP Jr. VIP

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    If you have problems with the form, you can send your documents directly to their email address.
     
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  18. echopros

    echopros Newbie

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    yes it was the mine, thank you man, i solved my problem
     
  19. FA925

    FA925 Power Member

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    That's a scam, the email is fake and not from godaddy. I've gotten that email. I called godaddy and customer service told me about it. They don't ask for you to send any personal documents on the site and they definitely don't thru email. The scammer somehow cloned the godaddy email address, they are very aware of it but are powerless against it as of yet..CHANGE YOUR PW. Hope u didn't send too much personal info.
     
  20. echopros

    echopros Newbie

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    thank you, the problem is already solved :)