Today I decided to buy account from seller on Discord, since they announced 50% off discount on everything in their store.
I contacted them via ticket system and they answered swiftly and this is how discussion went:
Me: I want to buy X
Them: How do you want to pay
Me: PayPal
Them: Ok, this is my PayPal, pay via F&F
Me: I don't have F&F option
Them: That's fine, pay normally
So, for anyone that doesn't know this, PayPal has two payment options:
1. Goods and Services
2. Friends and Family
Difference between these two:
1. G&S has fees that seller pays and they depend of transaction amount and country. So if I send $10 to someone via G&S, they will receive approximately $8.
2. F&F transactions can't be reported easily (or at all). Therefore they're almost impossible to get refunded.
Back to the story:
I sent them money via G&S.
Few minutes later I didn't hear anything from them.
And after I checked my Discord, I saw that I can't find their server in my server list.
I figured they banned me and ran with my money...
It wasn't a lot of money, but made it me pissed off since I had to make report on PayPal, wait for them to answer, then wait for PayPal to decide if I will get my money back.
It should be long and tedious process...
While I was filling PayPal chargeback form, on the last step I clicked button "Submit" and I was greeted with this message:

They automatically processed my refund!
Now, I've been using PayPal for years.
I've made chargebacks.
I know people that made chargebacks.
But this is first time I've seen anything like this.
I don't know if this new.
I don't know if this is because he was already scamming other people in the server, so PayPal just automatically refunded everyone that made chargeback with that person.
But I was certainly pleasantly surprised
I contacted them via ticket system and they answered swiftly and this is how discussion went:
Me: I want to buy X
Them: How do you want to pay
Me: PayPal
Them: Ok, this is my PayPal, pay via F&F
Me: I don't have F&F option
Them: That's fine, pay normally
So, for anyone that doesn't know this, PayPal has two payment options:
1. Goods and Services
2. Friends and Family
Difference between these two:
1. G&S has fees that seller pays and they depend of transaction amount and country. So if I send $10 to someone via G&S, they will receive approximately $8.
2. F&F transactions can't be reported easily (or at all). Therefore they're almost impossible to get refunded.
Back to the story:
I sent them money via G&S.
Few minutes later I didn't hear anything from them.
And after I checked my Discord, I saw that I can't find their server in my server list.
I figured they banned me and ran with my money...
It wasn't a lot of money, but made it me pissed off since I had to make report on PayPal, wait for them to answer, then wait for PayPal to decide if I will get my money back.
It should be long and tedious process...
While I was filling PayPal chargeback form, on the last step I clicked button "Submit" and I was greeted with this message:

They automatically processed my refund!
Now, I've been using PayPal for years.
I've made chargebacks.
I know people that made chargebacks.
But this is first time I've seen anything like this.
I don't know if this new.
I don't know if this is because he was already scamming other people in the server, so PayPal just automatically refunded everyone that made chargeback with that person.
But I was certainly pleasantly surprised
