I live in a small town and have a DSL internet connection through my local telephone company. I've had this service for about a year and it's been ok, but I just recently noticed how crappy and slow it has been lately. I was wondering, for DSL lines, what speeds would be considered "high-speed?" My downloads lately have been around 30kbps (horrible, I know) and uploads like 10kbps. Should I call my service provider and complain or are these normal speeds? I've been told by people before that the reason for the slow speeds is because almost everyone who lives here uses the same provider and that the servers may be overloaded or something.