Getting an error "A click could not be found; userXXXXXX"

DTjai

Regular Member
Joined
Nov 24, 2013
Messages
432
Reaction score
185
As the title says, I am trying to promote a peerfly offer and tracking it through bemob.

However, using the test conversion wizard I get a "A click could not be found; userXXXXXX".. does anyone know what the possible cause is and how to fix this?

I'm trying to use popads if that matters as well
 

DTjai

Regular Member
Joined
Nov 24, 2013
Messages
432
Reaction score
185
Some additional details. I have setup everything but when I test the conversion with their test page it gave me an error that said: "A click could not be found; userXXXXXX"

I have changed the identifying parts of the links to XXXXX for privacy reasons.

This my postback url on peerfly: XXXXX.bemobtrk.com/postback?cid=%subid1%&payout=%commission%

This should be configured alright using the bemob guide afaik.

My Campaign url: https:/XXXXX.bemobtrk.com/go/XXXXXX-40d9-4b34-a068-b99936861fe2?bid=[BID]&impressionid=[IMPRESSIONID]&websiteid=[WEBSITEID]&quality=[QUALITY]&categoryid=[CATEGORYID]&country=[COUNTRY]&formfactorname=[FORMFACTORNAME]&campaignid=[CAMPAIGNID]&campaignname=[CAMPAIGNNAME]&screenresolution=[SCREENRESOLUTION]

I am using popads as traffic source and peerfly as ad network with bemob as tracker. The link above is used to test conversion as well.

The campaign url from bemob points to the landing page which has a simple yes or no button that points to the bemob click url: https://XXXXX.bemobtrk.com/click

This should bring them to the offer that has the following link: http://trkur.com/XXXXX/XXXXX?s1={clickId} with clickId as the clickId parameter.

Does anyone know what causes the problem: "A click could not be found; userXXXXXX" and how to fix this?
 
Top