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Getting an error "A click could not be found; userXXXXXX"

Discussion in 'CPA' started by DTjai, Jun 21, 2019.

  1. DTjai

    DTjai Regular Member

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    As the title says, I am trying to promote a peerfly offer and tracking it through bemob.

    However, using the test conversion wizard I get a "A click could not be found; userXXXXXX".. does anyone know what the possible cause is and how to fix this?

    I'm trying to use popads if that matters as well
     
  2. DTjai

    DTjai Regular Member

    Joined:
    Nov 24, 2013
    Messages:
    400
    Likes Received:
    143
    Gender:
    Male
    Occupation:
    Outreach Marketer
    Location:
    Planet Earth
    Some additional details. I have setup everything but when I test the conversion with their test page it gave me an error that said: "A click could not be found; userXXXXXX"

    I have changed the identifying parts of the links to XXXXX for privacy reasons.

    This my postback url on peerfly: XXXXX.bemobtrk.com/postback?cid=%subid1%&payout=%commission%

    This should be configured alright using the bemob guide afaik.

    My Campaign url: https:/XXXXX.bemobtrk.com/go/XXXXXX-40d9-4b34-a068-b99936861fe2?bid=[BID]&impressionid=[IMPRESSIONID]&websiteid=[WEBSITEID]&quality=[QUALITY]&categoryid=[CATEGORYID]&country=[COUNTRY]&formfactorname=[FORMFACTORNAME]&campaignid=[CAMPAIGNID]&campaignname=[CAMPAIGNNAME]&screenresolution=[SCREENRESOLUTION]

    I am using popads as traffic source and peerfly as ad network with bemob as tracker. The link above is used to test conversion as well.

    The campaign url from bemob points to the landing page which has a simple yes or no button that points to the bemob click url: https://XXXXX.bemobtrk.com/click

    This should bring them to the offer that has the following link: http://trkur.com/XXXXX/XXXXX?s1={clickId} with clickId as the clickId parameter.

    Does anyone know what causes the problem: "A click could not be found; userXXXXXX" and how to fix this?