Same here. I also want to know how to unsubscribe?
Can anyone help us?????
I'm talking as we speak with an operator... I will post the results, but I feel that he's hiding something...
Edit 1: I feel like I'm talking with an idiot, slow minded operator...
Welcome to Hostable, Chris will be right with you.
Chris
Thank you for visiting today, how may I help you?
Nickname
hello, I am interested in the current offer of 99 cents 3 years
Nickname
And I want to pay with paypall
Nickname
If I don't like the service, how do I unsubscribe from your service? ( as I've heard that alot of people complain that the subscription doesn't appear in their paypal account)
Chris
Yes you can just email billing(shift + 2 <= moderated to allow the post)hostabledotcom
Nickname
but why it doesn't appear in my paypall account under the subscriptions ?
Chris
I can look into it
Chris
what is your email address
Nickname
I didin't bought the service yet, as I have 2 more friends interested and I want to find out everything about the host before I make my decision.
Nickname
but if the subscription doesn't appear in the paypay history, how can I know if I have one? if I don't have a subscription in my account, I can't do anything about it.
Nickname
Or is there any subscription at all, after the 3 year mark I will be billed from my paypal account even without the subscription appearing there?
Chris
If the service for hosting is not added then you cannot be billed
Nickname
so this means that I buy the service at 99 cents ( through paypal ) I don't have any obligations after 3 years?
Nickname
it will not be a subscription at all ? only a 1 time payment and if I want to continue I need to log in at your site and pay again manualy?
Chris
You pay the .99 cents in 3 years if you want to cancel you can at the end of the 3 years you will be billed for the next 3 years if you do no cancel the service
Nickname
I understand that part, but you already said that if the subscription doesn't appear in the paypal payment history I can't be billed.
Nickname
so how can I be billed if the subscription isn't showing in the history ( as many people say that it doesn't appear )
Chris
if you just placed the order you just have to wait for our billing department to process it
Nickname
I want to clear this subscription thing before I aquire the service for me and my 2 friends that are also interested. Can you please answer my last question ?
Chris
I am sorry, I do not understand your question. Can you please clarify your request for me.
Chris
This is free you sign up pay the .99 cents and then have hosting
Chris
at the end of 3 years you can decide to cancel or renew at the paid for rate
Nickname
I know this but how do I " cancel or renew " , if the subscription isn't appearing in the payment history of my paypal acount ( as alot of people are complaining ) ?
Chris
we are not affiliated with pay pal
Nickname
My problem is with the "cancel or renew" thing , I am not interested in the company affiliates, so?
Nickname
"I know this but how do I " cancel or renew " , if the subscription isn't appearing in the payment history of my paypal acount ( as alot of people are complaining ) ?"
Chris
To cancel the account you wrote to our billing team Billing(shift + 2 <= moderated )hostabledotcom
Nickname
ok, here are 2 things that you said:
Nickname
1. if the subscription doesn't appear in the paypal payment history , I can't be billed even after the 3 year mark passes
Nickname
2. you also said that after the 3 year mark pass and I don't cancel my " subscription " I will be automatically billed
Nickname
How this is possible>
Nickname
?
Chris
I am sorry, I do not understand your question. Can you please clarify your request for me.
Nickname
Ok
Nickname
1. I aquire your company service. 2.I pay with paypal. 3. I look at the payment history and the subscription isn't there ( as you said, I can't be billed if the subscription isn't there). 4 ! You also said that after the 3 years pass, I will be billed ( ignoring the fact that you said that I can't be billed if the paypall payment history isn't showing any subscription ). My question is: 1. How is it possible? How I am being billed if there isn't any subscription in my account ? <== this is the question
Chris
The hosting is not in there because the paypal has not been billed yet and we have to waif for the account to be processed
Nickname
I'm refering how can I be billed after the 3 years mark ( in the conditions listed ), not when I aquire the service
Chris
You will be billed by pay pal
Nickname
So this is a hidden subscription service or what?
Chris
no
Nickname
You still didin't answered my question properly... please try to answer it: "1. I aquire your company service. 2.I pay with paypal. 3. I look at the payment history and the subscription isn't there ( as you said, I can't be billed if the subscription isn't there). 4 ! You also said that after the 3 years pass, I will be billed ( ignoring the fact that you said that I can't be billed if the paypall payment history isn't showing any subscription ). My question is: 1. How is it possible? How I am being billed if there isn't any subscription in my account ? <== this is the question"
Chris
At this point we dont have any details about how it will be auto renewed. The hosting account is 2 months old if you want more details on the renewal process you can write to supporthostabledotcom for more information on the billing process. At this time there is no way to remove your paypal information from our system or turn off the auto responder
PS: WHAT? this sounds fishy and interesting, I will definatelly not buy the hosting package... I might change my mind...
If someone got anything else about them, post it here.
So as you read the conversation, you will see that he said that If it doesn't appear in the paypal history you can't be billed, but after that he said that you will be billed after 3 years... fishy alert here...
Also before answering my last question , it took him like 5 minutes...curious