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Frustrated with seo client meetings

Discussion in 'White Hat SEO' started by googleagent59, Oct 7, 2015.

  1. googleagent59

    googleagent59 Power Member

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    Frustrated with seo client meetings:

    Quetions asked by them:

    1.Why keywords are fluctuating?
    My ans: Google keyword positions will Dance ( some times hez ok some times not)
    2. When my Page rank will increase?
    My ans: It takes time
    3. Why my Alexa rank increased?
    My ans: alexa rank depends on ranking is based on a combined measure of whole web traffic in internet.
    4.Why about page got ranked than homepage?
    My ans: it depends on authority
    5.Why organic traffic is decreased?
    My ans: people are not searching
    6.How the competitor got ranked with less number of backlinks?
    My ans: hez domain has high authority and age.


    What you will answer for this quetions post your quetions which you got frustrated!!
     
  2. Pergonde

    Pergonde Junior Member

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    Sometimes the correct answers are not the ones the customer wants to hear. You gotta find answers that tell the same but sound good.
    But don't promise things you can't fullfill.
     
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  3. Mrnewbie

    Mrnewbie Jr. VIP Jr. VIP Premium Member

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    You sound like a pissed off guy who is burnt out. I would suggest if you can treat your customer (even the tough ones) with respect it makes a difference or just don't take on clients period.
     
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  4. EatSleepSEO

    EatSleepSEO BANNED BANNED

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    This is why it's of immense importance to temper the clients expectations with reality by educating them on not just why but how their ranking(s) are effected (Up front). By fully disclosing and answering all of their possible concerns ahead of starting the on/off site SEO, you'll save yourself a lot of headaches and "newb" related questions. While there are always going to be "some" questions that clients will have, the more you can educate the clients/businesses before service is rendered the easier the process will be for you.
     
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  5. Leroyxxx

    Leroyxxx Junior Member

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    Why these questions frustrate you? I don't mean to frustrate you as well, but you know, it's your job and if client don't ask them in some rude way I don't see reason to be angry.
     
  6. MartysW0RLD

    MartysW0RLD Jr. VIP Jr. VIP

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    I feel you OP, some of my clients are very novice on the internet in general, but act like they're VERY smart, it takes a lot of patience.
     
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  7. googleagent59

    googleagent59 Power Member

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    hey i dnt get angry and i dnt stop giving respect to them....when the client leaves my cabin i can see my head burning.....i juz shared my feelngs here for fun, i was intrested what type of questions you all face and which one is favrt :p
     
  8. Conor

    Conor Jr. VIP Jr. VIP

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    If it does, they'll never know.
     
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  9. PrinceVisi

    PrinceVisi Elite Member

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    If I want to get a client, I tell some of those things (especially keyword fluctuating) before they sign up with me.

    It makes everyone's expectation very moderate and down to earth.
     
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  10. Duffers5000

    Duffers5000 Elite Member

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    Is No7: Wheres my fucking money you robbing bastard ?
     
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  11. GrahamCrackers

    GrahamCrackers BANNED BANNED

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    While it's okay to be frustrated by things that are outside of your control but these people are paying you in blind faith to get them where they want to go in their business. If this had been my client, I would have answered these questions with an in depth and authoritative stance. You sounded like you genuinely have no idea how to deal with customer relations which is by far the most important factor of any business deal.

    1. Why are my keywords fluctuating? The keywords are fluctuating because we are taking the time to grow them in and to recognize them to be your site's authoritative keywords. You will see them fluctuate as Google determines the value and worth of what you are presenting to your potential clients. Once they recognize that you are in fact here to stay, they will start to rest and continue to move up, gaining an audience for your company.

    2. When will my Page Rank Increase? Typically, a solid page rank happens after an aggressive campaign and roughly about 6 months of carefully nurturing the site and feeding the proper nutrients will you start to see the page rank settle into a pleasant ranking.

    You answered #3 pretty rhetorically so it would just go hand in hand with what I said with #2.

    4. Now, the broken English seems a bit tricky. I would assume that they asked what other pages were ranked. With that, I'd answer, the ones that were ranked are the ones that are fed consistently, so if the homepage and the buy it now page.

    5. Organic traffic often times decreases because there is the fluctuation of where the website will be finding it's more solid home on the top pages. This especially happens when there are several pages that need to be ranked. (Word to the wise, don't EVER tell your client, people aren't searching because someone is always searching and it reduces your credibility)

    6. Not the best answer if you want to keep a client. It has nothing to do with authority or ranking as it could be the age and the amount of time that has been put into the website.

    You do sound very short tempered and you need to work on your customer relations. Not exactly your service because it seems you are providing a service, but to relate with a client is where your money will continue to pour in. I may not always be the best when it comes to doing what I need to do but there is a strength in when I am able to let them know that I am still here and I am not going anywhere. I am going to address their uncertainty and frustration.

    I wish you the best,
    Graham
     
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  12. the_demon

    the_demon Jr. Executive VIP

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    Page Rank hasn't been updated in over two years. Tell your client it will likely never update, because Google stopped updating their public facing page rank.
     
  13. Zwielicht

    Zwielicht Moderator Staff Member Moderator Jr. VIP

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    I'm surprised you didn't go over some of these things when you were trying to convert them. One of the first things I do is give a basic explanation of SEO and provide them with links that'll help them even further.

    1.Why keywords are fluctuating?

    New competitors, old competitors revising their strategy, and algorithm updates can change your rankings. If you mean why the searches each month for the keywords are fluctuating, some keywords, such as seasonal keywords, receive more searches at specific times of the year.

    2. When my Page rank will increase?
    Your PageRank will never be publicly updated, at least not in the foreseeable future.

    3. Why my Alexa rank increased?
    Nobody cares about Alexa, although you can take this as a sign that your site has "improved" if you wish.

    4.Why about page got ranked than homepage?
    Rephrase your question. If your about page is outranking your homepage for your site's name, this means Google found this site to be more relevant. This happens to new sites occasionally, so what we can do is come up with a strategy to have your homepage come up first instead of your about page.

    5.Why organic traffic is decreased?
    Rankings tend to fluctuate. In time, we'll be able to tell if these fluctuations are caused by normal weekly drops (which happen on a couple of my own sites during the weekend) or if there's another issue.

    6.How the competitor got ranked with less number of backlinks?
    Their site is either older, has more authority, or not all of their backlinks are visible. All of the above could also be true.
     
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    Last edited: Oct 7, 2015
  14. hekke

    hekke Senior Member

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    PR isn't updated anymore. So would you lie to your client to just answer their question and "please" them? Just wondering as that would be an interesting/weird approach.
     
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  15. mickyfu

    mickyfu Jr. VIP Jr. VIP

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    Looks like another SEO guru who does not know the basics. Gotta feel for the clients. I thought even SEOSam knew PR is no longer updated.
     
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  16. validseo

    validseo Jr. VIP Jr. VIP Premium Member

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    My Answers:

    Who cares? I report on SEO with gross revenue reporting for organic search. We make WAY more than we spend on SEO and revenue has done nothing but grow.

    Who cares? I report on SEO with gross revenue reporting for organic search. We make WAY more than we spend on SEO and revenue has done nothing but grow.

    You're a rank checking pervert. Do I need to point out the revenue again?

    What the fuck dude... the about page outranks your homepage... thats some messed up SEO. There is no good answer for this other than "I'll fix it right away."

    Seasonality is usually the correct answer. Spring break and good weather kill e-com. Lets see what happens next week and let's also look at revenue.

    1 of more than 500 factors. They must be using the other 499... Did you look at the revenue report?
     
  17. googleagent59

    googleagent59 Power Member

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    tnx bhw...there is lot to learn yet :) :typing:
     
  18. Aty

    Aty Jr. VIP Jr. VIP

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  19. googleagent59

    googleagent59 Power Member

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    may be...what answers should be given?
     
  20. archon10

    archon10 BANNED BANNED

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    It's almost painful to watch. I'll be seeing his client in the future asking why his site got shot to shit in the next Google update.