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Hi,

Thank you for your order with HostGator.com!

Your account has been marked for security verification and in order for us to setup your account, we will need you to pay via bank wire or Western Union.

We apologize for any inconveniences that may result from this process. This extra verification is done for your security and is done to ensure that your order is not fraudulent. The web hosting industry unfortunately has a high rate of fraudulent orders and this sort of verification helps us drastically reduce fraud and help ensure our customers remain secure.

The details for completing payment are as follows:

If you wish to make payment with a bank wire, you'll have to pay for one year. Please find our bank details below:

HostGator.com LLC
9964 Robins Nest Road
Boca Raton, FL 33496

Bank name: Citibank
Bank Account #: 3200385434
Routing/swift # :266086554

Bank address:
Citibankw, F.S.B. BR. #16
9955 West Glades Road
Boca Raton, FL 33434
Bank Phone #: 561-488-5138

After you have sent it, please provide us with these details:

Date payment sent:
Originating bank account payment sent from:
Name of the account that payment was sent from:
Domain name:

In the wire transfer payment notes, please put your domain name for your account so we can find and apply your transaction easier and more accurately.

Please keep in mind it may take a few days for the payment to clear, and we'll apply the payment as soon as possible.

If you're paying via Western Union, please read this entire email carefully. Western Union has very particular processes and procedures that make it difficult for us to accept payment with Western Union.

Please DO NOT put a test question or any additional information or we will not take the Western Union payment and will not be able to allow you to pay us using Western Union in the future.

You can pay using Western Union by sending payments of $100.00 or more to:

Brent Oxley
11251 NW Freeway
Houston, TX 77092

Anything less than $100 we will not be able take and will not apply to your hosting bill.

After payment has been made reply back to this with:

What is the Money transfer control number? (MTCN)
What is the EXACT dollar amount sent? (do not sent less than $100 or we will not be able to take it)
What is your first name?
What is your last name?
What is your middle name?
What is your telephone?
What city is the money sent from?
What state is the money sent from?
What Country is the money sent from?

Make sure you respond back with all of the above information. If you forget one thing, we will not apply payment to your account and will not allow you to pay HostGator using Western Union in the future.

If you are an existing client, please include your domain name with us in the email. If you are a new client looking to get your account setup please include the plan you want, desired username, domain, and password.

We are very sorry we must be so strict with Western Union payments and cannot accept payments below $100. Western Union is one of the worst companies we have ever had the displeasure of of dealing with. They make it very hard for honest companies to collect payments sent to them.

It usually takes us over an hour in line to collect a single payment, and often even after waiting an hour, they tell us we can't collect the payment because of a misspelling in a name or the dollar amount being a few pennies off from what the customer provides.

We're sorry for any inconvenience, but this is needed to to protect ourselves as well as our customers. Please keep in mind that bank wire payments and Western Union payments are non-refundable and if they need to be refunded, the payment would be applied as credit to the hosting account. Credits can be used to pay for any HostGator product, service, or invoice.

Thanks for your cooperation! We look forward to working with you after we can get your account activated.Thanks,

Kimberly S.