JOB: Provide online computer repair to my companies clients DUTIES: Monitor website traffic Proactively engage potential clients via live chat Close the deal and sell them on our services Answer live chat requests Close the deal and sell them on our services Provide Support Use LogMeIn Rescue to provide support I have the licenses, you just need to use the console to fix their issue Virus Removal PC Tune Up Printer Installs Etc., all of the basic things online computer repair customers would require Use chat to communicate with customer if need be Ask questions as needed (ie what do you currently use for virus protection? do you need virus protection, etc.) Invoice the customer Paypal, pretty simple Use verbal communication to stay in touch with me Notify & track new customers, potential customers, lost customers Be accessible for me to communicate with you to help resolve issues you cannot Provide me with customer information for my records Be smart enough To sell customers on our services To find a solution to the problem if you dont know the answer Be independent and do a good job COMPENSATION: Hourly Commission SOFTWARE AND LICENSES: Provided Live Chat Software 1 allows you to chat with customers that request information about services Monitoring software 1 Monitor where customers come from Search Engines Direct Visits Advertising Referring Sites Proactively Engage Customer Send chat requests to try and talk to the customer to sell them services Technician Console 1 This also answers live chat requests Allows you to provide actual support to the customer You move their mouse, press their keyboard, restart their machine I will reward on your ability to do the job correctly. Training is provided, however you need to have a good background in fixing software issues already, or know where to find the answer if you cannot do it. If you're interested in more information please PM me.