So I had a pretty good gig on fiverr that was doing really really well. Unfortunately some jerkface came along and ordered my gig and expected me to give him my extras for $5. I told him I couldn't do that for $5 and that he would have to pay $20 extra for the additional service and he said he was "very disappointed" and asked me to do it for less. I said it was clearly written on my gig page that the extra service was $20. He said he didn't want to pay so I offered to cancel. Then he said to go ahead and give him the $5 service. I delivered and then he gave me a bad review. I'm 100 percent sure that he did this because he was pissed I didn't give him the $20 service. Now my rating has gone way down because of this one stupid review and my orders have dropped down to almost nothing.. when before I was getting 1-2/day plus extras. I actually went back and cancelled the order and refunded his money and asked him to please remove the bad review. But he hasn't removed it. So basically he got the service for free and screwed me. It really sucks that this bonehead is losing me so many sales. The $20 service is way too much time and energy to do for $5. He was way out of line in expecting that. Any suggestions? PM me if you can help.