I used to like Fiverr very much and used it a lot for backlink building.
It's simple to use and the services are inexpensive. . .
Did some 200+ SEO gigs as a buyer. Most Gigs had no (good) results, few had positive impact on my SERP ranking. Even after Penguin.
Now my account got suspended. Reason: Violation of Terms of Service. But I did not do any wrong. Never asked anybody to make deals outside of Fiverr or alike. . .
I just had to give URLs as link destinations for the backlinks I purchased. That seems to have triggered a false alarm and my account got suspended (as well as the ongoing 30+ already paid gigs of mine). The support system seems to be automized and just keeps on repeating:
"We are unable to reinstate your account at this time.
As a community and a marketplace, we cannot accept undermining our community by referring users to or promoting alternative services, when done not in accordance with our editorial guidelines and terms of service.
Users who violate our Terms of Service and get their account permanently blocked can receive their revenues (if any) after a safety clearing period.
Please contact us again in 45 to 90 days. We will allow you to withdraw revenues you may have left in your account at that time, after an account verification process.
You can read more about our Terms of Service here:
http://www.fiverr.com/terms_of_service"
This is the crappiest customer care I have ever experienced in my life!
With that kind of attitude towards honest paying customers I hope they go down the drain. . .
So here is my bottomline: When you are using Fiverr.com for backlink-building, be prepared to experience something similar.
Anybody with an idea for similar services that I could use as a substitute?
It's simple to use and the services are inexpensive. . .
Did some 200+ SEO gigs as a buyer. Most Gigs had no (good) results, few had positive impact on my SERP ranking. Even after Penguin.
Now my account got suspended. Reason: Violation of Terms of Service. But I did not do any wrong. Never asked anybody to make deals outside of Fiverr or alike. . .
I just had to give URLs as link destinations for the backlinks I purchased. That seems to have triggered a false alarm and my account got suspended (as well as the ongoing 30+ already paid gigs of mine). The support system seems to be automized and just keeps on repeating:
"We are unable to reinstate your account at this time.
As a community and a marketplace, we cannot accept undermining our community by referring users to or promoting alternative services, when done not in accordance with our editorial guidelines and terms of service.
Users who violate our Terms of Service and get their account permanently blocked can receive their revenues (if any) after a safety clearing period.
Please contact us again in 45 to 90 days. We will allow you to withdraw revenues you may have left in your account at that time, after an account verification process.
You can read more about our Terms of Service here:
http://www.fiverr.com/terms_of_service"
This is the crappiest customer care I have ever experienced in my life!
With that kind of attitude towards honest paying customers I hope they go down the drain. . .
So here is my bottomline: When you are using Fiverr.com for backlink-building, be prepared to experience something similar.
Anybody with an idea for similar services that I could use as a substitute?
The customer support isn't crappy, it is just that they have nothing more to say to you than what has been sent. You can keep annoying them by asking for an explanation, but you already received it.
