Nicoldisalvo
Newbie
- Sep 28, 2016
- 18
- 1
Is FB Like Jacking Ninja still working well on PC & Mobile? Who experience with FB Like Jacking Ninja Free Comment. Thank you.
FB Like Jacking Ninja
- Thread starter Nicoldisalvo
- Start date
sikandar
Supreme Member
- Mar 15, 2008
- 1,296
- 1,150
FB Like Jacking Ninja is no more working and the seller Shezboy has conveniently closed the sales thread. Tickets opened on their support desk does not get any replies. Shezboy also does not reply to any mails. Highly unprofessional way of handling business. Never expected this from a senior member like shezboy - shame shame !
staypositive
Supreme Member
- Jul 28, 2015
- 1,433
- 225
shezboy
Elite Member
- Sep 17, 2008
- 3,917
- 6,167
It seems a member can post anything they want on a thread about another member without any of their points needing to be validated.
So, to set the record straight and to fill in the void in that post made by Sikandar...
The FB Like Jacker that we were selling here at BHW stopped working on July 15th when FB made some updates. Due to those updates we were unable to develop the plugin any further so we stopped selling it. Obviously it would make sense to close the BST thread here at BHW as the plugin was no longer being sold.
All of our tickets at the help desk are replied to and have been replied to. As all of our support is managed at the help desk, when a customer emails us with a support related matter they are advised to use the support desk so we can assist them.
You will notice in Sikandars post that information is missing such as dates of of any tickets they opened, the length of time the person waited for a reply and the same for any emails etc.
However, I can help here. His ticket was created on August 1st and it did take a lot longer for us to reply to tickets during this period due to a number of work related issues. We sent out a number of emails to our customer base during this time to advise them there was a delay in us replying to support tickets but assured them all tickets would be replied to.
I found the ticket that Sikandar opened, which was opened on August 1st and I replied to his ticket and he was offered a refund but he didn't respond to that reply.
So, yes, we did take a lot longer to reply to that ticket, which we apologised for when we emailed our entire client base while explaining there was a delay. But Sikandar has not replied to his ticket for the past 3 days and I am awaiting his reply still.
The reply I made to him has simply not been read by him yet.
Shez
staypositive
Supreme Member
- Jul 28, 2015
- 1,433
- 225
thanks for the detailed response, i opened ticket and will patiently wait for your team to reply as well.
- Jun 10, 2011
- 2,270
- 1,995
I'm going to jump in with my 2 cents here. I've bought quite a few of the WP plugins that have been made by @shezboy and all of them have worked flawlessly and have never caused any issues with regards to other plugins on my sites.
In the cases where I've had to submit a ticket to ask a few questions, these have always been replied to within hours as I was curious if the plugins could do task X. Not only did I get a prompt reply, but it was always extremely courteous.
It pisses me off on here that people come up with the most nonsensical bullshit about a service provider. As shezboy mentioned, he held his hands up and said there was a delay on this occasion. For someone to say though that there's been no reply when in actual fact they've not read the reply, it doesn't sit right with me.
Yes, there are some sellers on here that will try and take the piss with buyers and do a bunk with their money. Shezboy isn't one of them.
In the cases where I've had to submit a ticket to ask a few questions, these have always been replied to within hours as I was curious if the plugins could do task X. Not only did I get a prompt reply, but it was always extremely courteous.
It pisses me off on here that people come up with the most nonsensical bullshit about a service provider. As shezboy mentioned, he held his hands up and said there was a delay on this occasion. For someone to say though that there's been no reply when in actual fact they've not read the reply, it doesn't sit right with me.
Yes, there are some sellers on here that will try and take the piss with buyers and do a bunk with their money. Shezboy isn't one of them.
Don't hold your breath. I have still one without reply from 2017-08-16.
!!aryan!!
Registered Member
- Jun 15, 2010
- 55
- 13
Inshort Shezboy Run away with all people's money .. He scammed me as well.
@!!aryan!! Relax... Have you received any response? Did you reply to an email? Is there a legal way to claim the money? :/
- Jun 10, 2011
- 2,270
- 1,995
As I said in a previous comment, Shezboy hasn't scammed people. If it's the case that the software no longer works, so be it. When I bought the software, I knew full well that part of the T&Cs was that we would continue to get updates for the life of the software to the extent that it was possible. If it's the case that the software can no longer do the job (i.e. due to Facebook updates making it impossible), then the support of it ends. It's no different to those taking out a yearly antivirus membership. You're only covered for that period of time. After that, if new threats emerge, you can't expect to be covered for this since this requires a lot of extra work being done.
Curiously, Sikandar has never returned to this thread even though he was offered a refund. Lastly, as mentioned previously I am not affiliated with @shezboy . However, his products have helped me and a lot of other on and off of this and I don't like people calling bullshit that he's a scammer. If people can't read the terms of a plugin properly, that's their problem.
!!aryan!!
Registered Member
- Jun 15, 2010
- 55
- 13
When i bought , it hardly worked for two days.. then it stopped working .. i was in touch with support since then.. Raised dispute on Paypal on failure of support's reply .. Then support offered me follow liker.. i asked that its working they said yes.. so closed dispute. but follow jacker was also not working. after that No Reply at all..
I can upload screenshots of communication with support team, shezboy , paypal as well. . .
All buyers buy software with trust, if it stopped working within 48 hours of purchase , Seller must refund instead of cheating even after dispute. I closed my dispute on trust but seller cheated.
Some people may not have problem because they used the software for months, but for me , software didn't work properly .. In short , I paid for nothing..
For Me ShezBoy is Scammer..
My ticket is about pre-purchase of one product that was supposed to be out 14th Feb. No product so far. Last status (=still delayed) update via email was Mar 7. I opened ticket because of no replies/status updates via email anymore. Ticket is still open without reply from support.
