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Facebook ads won't let me upload image?

Discussion in 'FaceBook' started by mrgibblet, Sep 15, 2013.

  1. mrgibblet

    mrgibblet Junior Member

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    Hey guys, I'm getting extremely frustrated with this.

    I'm trying to modify my ad for my campaign, but no matter what image I upload, it says it's not the right size and the image is invisible.

    This happens EVERY TIME, no matter what image I choose, I've tried several times with the recommended size (100x72) and I've had no luck.

    Is this just a glitch with facebook at the time? Or am I doing something wrong?
    I have 500 likes and over 24,000 reach right now so I have to get my ads to work ASAP but it's not working -_-

    Is anyone else having this problem?
     
  2. AaronxJames

    AaronxJames Registered Member

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    I've been having the same problem! When I used a third party software it seemed to work though!
     
  3. anilpendu

    anilpendu Jr. VIP Jr. VIP Premium Member

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    use google chrome
     
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  4. abuhanifa

    abuhanifa Senior Member

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    I have not faced this issue and I create/modify ads every hour. Make sure you are not doing newsfeed ad.
     
  5. seeplusplus

    seeplusplus Power Member

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    Yes have you tried this?
     
  6. themob

    themob BANNED BANNED

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    try to use another browser than your currently browser
     
  7. -Revolution-

    -Revolution- Regular Member

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    The problem is the adblocker.Disable it and try again.
     
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  8. BlackSpidey

    BlackSpidey Jr. VIP Jr. VIP Premium Member

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    No.. Never use chrome for this, facebook using ajax . Mozilla is the best for it..!

    Also try disabling your extension and double check the image size..!
     
  9. Endire

    Endire Elite Member Premium Member

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    Mrgibblet,

    I have run into this before and clearing the browser cache or switching to another browser seems to work. You could also try a different file format for the image. If all that fails, save your image to a thumb drive and try a different machine.

    Best,

    Shawn
     
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  10. VinceC

    VinceC Elite Member

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    yes it can be very frustrated at times. try the above method of using different browsers or like me, try changing the size of the pic until i am satisfied with it.
     
  11. mrgibblet

    mrgibblet Junior Member

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    Thank you, that sounds like the reason, I'll try it!

    I'm using chrome and I've tried the ad image with various different sizes and image types. I'm going to try a different browser and try without adblock.
     
  12. vivalafeva

    vivalafeva Jr. VIP Jr. VIP Premium Member

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    I had that issue a couple months ago, clearing your cache, or switching browsers might help
     
  13. mrgibblet

    mrgibblet Junior Member

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    Wow dude thanks so much, that worked!

    Can't believe that didn't cross my mind -_-