Facebook ads manager hacked | need help

daddyj2

Junior Member

Jul 26, 2017

153

29

• Jan 28, 2023

• #1

Hi guy's good day,just want to ask help. My facebook account was hacked few days ago thankfully I recovered it but the hacker is still using my ad account to promote his ads and I cant find a way how to stop him from doing that. How do I remove him or stop him from using my ad account? TIA

 

Algo

Elite Member

Jr. VIP

Mar 27, 2020

1,653

667

• Jan 28, 2023

• #2

Maybe he added his account to your business manager, if that's the case then simply remove him.

Remove any chrome extension that you may suspect not trustworthy.

Make sure that you computer is secure.

 

MIRANTHA

Elite Member

Aug 6, 2019

1,525

614

• Jan 28, 2023

• #3

call the bank
deactivate the card
Contact customer support through ad account
you can get refund

 

daddyj2

Junior Member

Jul 26, 2017

153

29

• Jan 28, 2023
• Thread Starter Thread Starter

• #4

I dont know how but hes using his bank account to pay but the ad account is my ad account and my name. can I still remove or stop him from uaing my ad account?

 

facebook_ads expert

Registered Member

Mar 5, 2023

80

8

• Mar 5, 2023

• #5

kick him out of management and delete the ad campaign

 

SOCIAL MEDIA MARKETING

Elite Member

Jr. VIP

Mar 13, 2022

2,622

559

• Mar 24, 2023

• #6

Michelle21 said:

Had similar experience in January, got back my ad account after 2weeks. Talk to this techguy [email protected] , he can log him. He's really helpful

Click to expand...

Is this a form of service referral?

 

Elise Elsa

Senior Member

Mar 17, 2023

868

132

• Mar 24, 2023

• #7

Please check your server. maybe a hacker installed a botnet in your server