- Nov 15, 2024
- 311
- 25
Maybe you can try this:
- On the login screen, choose “Need another way to authenticate” (or “Try another method”) → use SMS code or backup codes (if you saved them).
- If those aren’t available, use “Confirm your identity” to upload a government ID and regain access.
- Use a known device/browser & home IP (no VPN/proxy), and clear cookies before retrying.
- If locked out, run the account recovery flow (find my account → verify → submit ID).
- After access, re-enable 2FA and save backup codes + add two methods (authenticator + SMS).