You my good man have been a victim of SE (social engineering) Refund blackhat method. The real crooks in all of this is Amazon, Because They've just pushed the liability on to your shoulders. As if you're not spending enough trying to advertise their damn products. Sucks i know, buck up, learn from this and move onThis is why customers "love" Amazon.
A customer orders 16 units and claims he/she doesn't receive them. Amazon gives her full refund. Customer thinks Amazon is generous.
Reality is that us 'the seller' ends up paying the refund, not Amazon. Plus, they charge us shipping and a refund administration fee.
View attachment 133425
Amazon have failed in fulfilment (or the customer lied), which they charged us 'the seller' for, and then they charge us 'the seller' an additional fee for taking money back from me to give to customer.
Fuck you JEFF BEZOSOS
You should consider leaving Amazon.Quite a few years late on this one, Amazon have been doing stuff like this for a very long time. People are suprised that Amazon would do this, I'm suprised that people think Amazon don't.
A few years ago a similar thing happened to me, I disputed it with Amazon, they credited me the transaction fees they deducted and how much they estimated it would cost for the products to be replaced.
Quite a few years late on this one, Amazon have been doing stuff like this for a very long time. People are suprised that Amazon would do this, I'm suprised that people think Amazon don't.
A few years ago a similar thing happened to me, I disputed it with Amazon, they credited me the transaction fees they deducted and how much they estimated it would cost for the products to be replaced.
Battled with them for years then cut the cord. I hope Amazon goes tits up.This is why customers "love" Amazon.
A customer orders 16 units and claims he/she doesn't receive them. Amazon gives her full refund. Customer thinks Amazon is generous.
Reality is that us 'the seller' ends up paying the refund, not Amazon. Plus, they charge us shipping and a refund administration fee.
View attachment 133425
Amazon have failed in fulfilment (or the customer lied), which they charged us 'the seller' for, and then they charge us 'the seller' an additional fee for taking money back from me to give to customer.
Fuck you JEFF BEZOSOS
Same happened to me many times due to which I left seller accountThis is why customers "love" Amazon.
A customer orders 16 units and claims he/she doesn't receive them. Amazon gives her full refund. Customer thinks Amazon is generous.
Reality is that us 'the seller' ends up paying the refund, not Amazon. Plus, they charge us shipping and a refund administration fee.
View attachment 133425
Amazon have failed in fulfilment (or the customer lied), which they charged us 'the seller' for, and then they charge us 'the seller' an additional fee for taking money back from me to give to customer.
Fuck you JEFF BEZOSOS