F*ck Amazon...

Fuazii

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This is why customers "love" Amazon.

A customer orders 16 units and claims he/she doesn't receive them. Amazon gives her full refund. Customer thinks Amazon is generous.

Reality is that us 'the seller' ends up paying the refund, not Amazon. Plus, they charge us shipping and a refund administration fee.

Screenshot 2020-04-24 at 17.33.56.png

Amazon have failed in fulfilment (or the customer lied), which they charged us 'the seller' for, and then they charge us 'the seller' an additional fee for taking money back from me to give to customer.

Fuck you JEFF BEZOSOS
 
Don't you have tracking for the delivery? How can they say it's not delivered if the tracking says it's delivered? Interesting.
 
Don't you have tracking for the delivery? How can they say it's not delivered if the tracking says it's delivered? Interesting.
I wanted to ask the same question.. damn this coronavirus starting to hit everyone :D
 
Don't you have tracking for the delivery? How can they say it's not delivered if the tracking says it's delivered? Interesting.

Amazon provide the tracking, its all with them.
 
That sucks. Hopefully you can get the package back. If it wasn't delivered, it should be returned to Amazon and back to your account, no?
 
There are lots of verticals that cover refunds, pm me I will send you
 
if they tracking code, and it profed to be delivered.
how the customer can say it is not delivered?
 
This is what made Bezos billionaire and the richest man in the earth :)
 
why for the last time i hear bad things about amazon? is it really doing smtn weird ?but how people still working with them ?
 
Quite a few years late on this one, Amazon have been doing stuff like this for a very long time. People are suprised that Amazon would do this, I'm suprised that people think Amazon don't.

A few years ago a similar thing happened to me, I disputed it with Amazon, they credited me the transaction fees they deducted and how much they estimated it would cost for the products to be replaced.
 
This is why customers "love" Amazon.

A customer orders 16 units and claims he/she doesn't receive them. Amazon gives her full refund. Customer thinks Amazon is generous.

Reality is that us 'the seller' ends up paying the refund, not Amazon. Plus, they charge us shipping and a refund administration fee.

View attachment 133425

Amazon have failed in fulfilment (or the customer lied), which they charged us 'the seller' for, and then they charge us 'the seller' an additional fee for taking money back from me to give to customer.

Fuck you JEFF BEZOSOS
You are absolutely right, it happened to me too.
 
Yes you are right and when you do research you need to keep your profit ratio high as you have to pay for these things.

When you are doing an eCommerce business returns are a part of it and yes amazon is biased and really favors the customer.


This is why customers "love" Amazon.

A customer orders 16 units and claims he/she doesn't receive them. Amazon gives her full refund. Customer thinks Amazon is generous.

Reality is that us 'the seller' ends up paying the refund, not Amazon. Plus, they charge us shipping and a refund administration fee.

View attachment 133425

Amazon have failed in fulfilment (or the customer lied), which they charged us 'the seller' for, and then they charge us 'the seller' an additional fee for taking money back from me to give to customer.

Fuck you JEFF BEZOSOS
 
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