FuryKyle
Elite Member
- Nov 19, 2010
- 2,487
- 1,378
I've recently seen people slightly favour Zenno more than uBot so I decided why not give it a try?
I tried to make Zenno something like SB by posting on platforms. It took me 2days+ to get used to the interface and even that I'm still struggling as the manual is still the generic template (something like "Enter your product name here") with some words added on. The english is extremely hard to understand as the creators of Zenno are from Russia.
I was wondering - English is the most important language in the world, how are they going to form a market for themselves if even their main site contains multiple grammar\spelling errors? (Not to mention the program\tutorials itself)
So I decided not to be an ass and just try to learn it. Now I've tried everything that's in the books and on some sites (WP platform like SB) it doesn't detect any field although the form is pretty much the same (maybe differently tagged?) and on some it goes on to fill the forms wrongly (email on name, comments on email, etc).
I tried really hard to try to get it working correctly by quickly searching through their very limited English resources but got nothing. I then emailed their support through their site (the chatbox thingy) - no reply.
So I decided to wait until their live chat goes on. Finally, it did and I asked the person. He replied me a few words like "hi ok what u need" and then when I got into the specifics he stopped replying and eventually went offline. Talk about customer support.....
I'm now going to go to uBot - where they have a larger user count and have a large amount of next-to-perfect english tutorials and friendly, capable support. It might be a bit pricey but it's a one off fee and I believe support and communication is extremely important in any business - two aspects I believe the Zennoposter team lacks when compared to uBot.
Thus far is my experience with them. I'm seeing what other people have to say before I permanently remove Zenno and purchase a license of uBot. Thank you.
I tried to make Zenno something like SB by posting on platforms. It took me 2days+ to get used to the interface and even that I'm still struggling as the manual is still the generic template (something like "Enter your product name here") with some words added on. The english is extremely hard to understand as the creators of Zenno are from Russia.
I was wondering - English is the most important language in the world, how are they going to form a market for themselves if even their main site contains multiple grammar\spelling errors? (Not to mention the program\tutorials itself)
So I decided not to be an ass and just try to learn it. Now I've tried everything that's in the books and on some sites (WP platform like SB) it doesn't detect any field although the form is pretty much the same (maybe differently tagged?) and on some it goes on to fill the forms wrongly (email on name, comments on email, etc).
I tried really hard to try to get it working correctly by quickly searching through their very limited English resources but got nothing. I then emailed their support through their site (the chatbox thingy) - no reply.
So I decided to wait until their live chat goes on. Finally, it did and I asked the person. He replied me a few words like "hi ok what u need" and then when I got into the specifics he stopped replying and eventually went offline. Talk about customer support.....
I'm now going to go to uBot - where they have a larger user count and have a large amount of next-to-perfect english tutorials and friendly, capable support. It might be a bit pricey but it's a one off fee and I believe support and communication is extremely important in any business - two aspects I believe the Zennoposter team lacks when compared to uBot.
Thus far is my experience with them. I'm seeing what other people have to say before I permanently remove Zenno and purchase a license of uBot. Thank you.