My account was suspended and received this from live support: "To protect the Community against unauthorized account access, eBay has started noting which computers members use. For your protection, if you attempt to sign in from an unknown computer - for example, from a library or hotel ? eBay will make an automated phone call to your registered phone number to confirm your identity. It is now vital that the phone number and secret question on your account are kept up to date. Please take a minute to update your contact information."