1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Domain registration and web hosting issues.

Discussion in 'Domain Names & Parking' started by tendemo, Sep 6, 2013.

  1. tendemo

    tendemo BANNED BANNED

    Joined:
    Mar 15, 2010
    Messages:
    128
    Likes Received:
    28
    Hi I hope this is the right place. I have a domain and hosting provided with a provider who had all access to the Cpanel. My hosting expired but my domain is still active. Now I need a new hosting plan and dont want to continue with the provider. However the provider does not want to release access login details to the domains so that the new provider can point the names servers to.
    Whats even worse, the recovery emails after doing an WHOIS point to the same domain whose hosting has expired meaning that it will be difficult to reset as I cant receive any of the emails as they point to the expired hosting plans.
    Could anyone kindly tell me a work around while keeping my domain as I have had very bad experience with my old hosting and dont plan to continue with the old hosts. Thanks

    N.B This also should serve as a lesson to those who are new to the domain registration and hosting as they may also fall for the same bait.
     
  2. RMX

    RMX Power Member

    Joined:
    Nov 16, 2009
    Messages:
    726
    Likes Received:
    384
    Occupation:
    Network Security Admin
    Location:
    London, UK
    Home Page:
    I seriously doubt that the company you registered the domain with is actually the domain registrar - more like a reseller of some bigger company. If the "Registrant" in WHOIS shows your name, try contacting the big registrar and ask them what can be done to regain control of the domain. Explain your situation to them, and I'm sure they'll help you.
     
    • Thanks Thanks x 1
  3. tendemo

    tendemo BANNED BANNED

    Joined:
    Mar 15, 2010
    Messages:
    128
    Likes Received:
    28
    I would do as advised Im sure this will do the trick as Im right on track. Thanks
     
  4. AquaticGamer

    AquaticGamer Jr. VIP Jr. VIP

    Joined:
    Apr 13, 2013
    Messages:
    4,370
    Likes Received:
    1,590
    Gender:
    Male
    Location:
    http://www.AQSocials.com
    Home Page:
  5. Moosey

    Moosey Senior Member

    Joined:
    Dec 5, 2011
    Messages:
    1,042
    Likes Received:
    748
    You're dealing with a middle man, contact the actual registrar and have them transfer the domain to a new company.

    I'd personally recommend name cheap for domain registration and hostgator for hosting.
     
  6. saber210

    saber210 Supreme Member

    Joined:
    Sep 1, 2011
    Messages:
    1,358
    Likes Received:
    500
    Location:
    -
    NEVER get a domain with your hosting provider.

    They would use it to make you stay on their crap hosting services.
     
  7. seomonopolist

    seomonopolist Registered Member

    Joined:
    Oct 3, 2010
    Messages:
    99
    Likes Received:
    114
    Home Page:
    I just lowered all of the products in my reseller account to the absolute lowest. It uses godaddy support, and the renewal rate doesn't go up. At least check it out and let me know what you think discount-domains.org
     
  8. Goal Line Technology

    Goal Line Technology Senior Member

    Joined:
    Dec 30, 2011
    Messages:
    929
    Likes Received:
    2,158
    Did you get it sorted 100%?
    if so, please update for our other members...
    Thanks