DMCA 100% Ignored - We’re SharkServers www.sharkserve.rs aka www.SuckMyBallsDM.CA We’re Back! SharkServers has been in business for over 3 years now. We’re not afraid to admit that there have been ups and downs on the way where we are now, but no great business has got to where they are without difficulties. Over the past year we have been improving our services and network, and have also built our own datacenter. Despite it being rather small when compared to the web hosting giants, we are proud that we’re independent and that we have achieved this on our own. Being a small company has some advantages - we’re able to offer personal support - every customer is like family - we know you, and you know us. If there are payment issues, we’re happy to wait. If you need help with something that’s not covered by the support plan, in 99% of cases we can still help. These are just a few of the benefits you get with us. Read on! Why SharkServers? Blazing Fast Network and Servers We Ignore DMCA Friendly Support When You Need It Free Daily Backups and Site Transfer Multiple Locations Available Shared Hosting (Order here) The starting point for every small site. If you don’t require a truckload of resources and only have a small website (or two), shared hosting is for you. All our plans (Except for LP, which is purely for landing pages) include either Installatron or Softaculous, so deploying your site is as easy as a few clicks. It’s also easy to upgrade later on as your site grows and gets more visitors. Linux VPS (Order here) SharkServers offers Linux VPS using good old OpenVZ (or VMware/KVM; See SharkStack below). All Linux VPS plans are set up instantly, and offers full IPv6 support, as well as reverse DNS management. SharkStack - Windows & Linux VPS (Order here) It’s been just a month or two since we’ve introduced SharkStack - an OpenStack based solution that allows to deploy Windows or Linux VPS instantly and can be scaled massively. Should you need more resources than initially ordered, these can be supplied immediately. In addition to the usual Windows and Linux VPS, we also have a Windows image that comes with Scrapebox - if you like this fantastic tool, just start the Scrapebox image and scrape away! Dedicated Servers (Order here) SharkServers offers unmanaged and fully managed dedicated servers. With instant setup and choice between Linux and Windows OS, this is the best deal you can get. Our servers start at $49.99 per month and we can almost always offer custom configuration if the existing plans don’t fit your needs. Get Rewarded! Pay Less using our Reward Points program! We love giving back to our customers, which is why we run a reward program that lets you pay less for your services by simply paying your invoices before the due date and so on. More information about the reward program can be found on our blog. Questions and Answers Q: Do you really ignore DMCA? A: Fully. If we get a DMCA complaint, it will be ignored. In more serious cases we may forward the complaint to you, and you can decide whether to comply or not. Please note that we ignore DMCA. We will still need to comply with any complaint that’s based on EU laws. Q: Can I send spam? A: Absolutely no! We try to keep our IPs clean and will not tolerate spam originating from our network. While we understand that you may sometimes be listed in blacklists without legitimate reason, we’ll look at each case individually. Spamhaus, in particular, is a big no-no due to their listing practices. If you’re listed there, we’ll have to suspend your service until we can establish cause of the issue. We will, however, help you to fix it if the listing is unfair and unnecessary. Q: Do you offer DDoS protection? A: DDoS protection is available as an addon. It’s not included in the standard plans due to the associated costs, but we’re constantly investing in our network and hope that anti-DDoS solution will be available by default to everyone at some point. Q: Where are your servers located? A: Private datacenter in the UK. We have additional locations available in France and the US. However, those datacenters are not owned by us, and we would have less control over the allowed content - if the French or US datacenter asks to remove content, we’ll have to agree. This would mean we will migrate the account to our UK location which we have 100% control over. Please note that we’re not able to ignore DMCA in the US location for obvious reasons. Q: What payment methods do you accept? A: Currently we accept PayPal, Bitcoin, Credit/Debit cards, Skrill (formerly Moneybookers) and PerfectMoney. For larger orders, we’re also happy to take UK bank transfer, Western Union and MoneyGram. Q: Can I get a discount or review copy? A: Absolutely! We have 5 accounts to give away for shared hosting and 5 for VPS. This means that you get your first month for free (well, in exchange for your review). After the first month you can continue to use the service at 50% off for the life of your plan. The review copies are only available for Jr VIPs or higher. If there are no review copies left, we have discounted plans available - simply use the promo code BHW25 to get 25% off any shared, VPS or dedicated server plan for the first month. Q: Any other special offers? A: Yes! First 30 orders of Advanced or Ultimate shared hosting, as well as any VPS plan qualify for a free .com domain name. Domain will be active as long as the hosting (Either shared or VPS) plan remains active. To claim this offer, please PM me after placing the order for hosting on the website. 1 domain per hosting plan. Q: Other companies are offering cheaper deals. Why are you charging me more? A: Other companies do not offer many of the things we do. Companies that offer ridiculously cheap plans fail in the first two years, and sometimes you don’t even get a chance to get your data before they’re gone. We’re not overselling and are actively investing nearly all profits back into our infrastructure. This is why our prices might be slightly higher than those offered by others. However, you can be sure that you will receive top quality service and unmatched support. Q: Do you offer 24 hour support, 7 days a week, 365 days a year? A: Yes! But let me tell you more. We did have support issues in the past, which I am not afraid to admit. However, this has changed considerably as we’ve hired additional support staff, which means that there will always be someone to assist you with any issue you might encounter. Customer satisfaction is very important for us, although please do not expect an answer at 3am about "How to install Wordpress". Support outside office hours is for availability issues only, such as inaccessible server, etc. Refund Policy Please note: There are no refunds for any domain name orders. All refunds for shared or VPS hosting are prorated, meaning that a refund will be issued for the unused time left on the plan. For example, if you’ve paid for 1 month of hosting and request a refund on the 5th day, the refunded amount will be equal to 25 days of unused service. To request a refund, please open a support ticket with the billing staff. Please do NOT PM me on BHW about this. Need a custom configuration or have questions? I’m here to help. Drop me a PM or open a ticket here and me or one one my staff will be glad to help. Thank you for taking a look at what we have to offer. We wish you success in all your journeys!