Hi Moderator and other members. I would like to have a shit list open against @Extropy @SEO Power So this is what happen I brought and subscribe to One Hour Indexing service from Free to Basic. After I make payment, my account remain Free so I pmed them, open ticket and send email trying to get a response. Shortly, SEO Power replied me and ask for my email that got issue, So I tell him 2 emails account which is possible as their portal does not indicate any information about your email etc so I got no idea. After I tell them the 2 emails, despite after a few days, the account remain "Free" so I went to their thread and post and hoping to get a response. -- What make me disappointed was that they response other people queries, some even later than mine and ignored mine even thou I paid. I only get a follow up until I post a 100% truth bad review onto their thread and they send me a email directly(they could do it if they bother about my issue that my account remain free despite paid) > They ask me to bring down the bad review as its hurt their business. > They claim it was 100% my fault despite I seek help when my payment went through successfully. So after a few emails exchange, they ask me to open "ticket" at their portal to get back the refund which I din't as it should be them doing the refund directly at their Paypal. For now I already escalate this to paypal resolution center. and yes the same thing, they din't response to the paypal resolution center. I hope the moderator can do something about this kind of service. For all you know, by my profile that I am a frequent buyer of BHW services. I, myself spend thousands on SEO monthly and have good relationship with many SEO provider. I hope this kind of bad service by Extropy and SEO Power will get some attention. Thanks.