deathbycaptcha - problem with payment

olgart

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Jan 31, 2012
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Hello,
I've created a new account on deathbycaptcha and ordered $8 package.
I paid via paypal from the same email address... and it didn't come. They asked me for full info, but I can't give it to them (since I respect privacy).
I entered my real name, address etc.

Do you have any other ideas how to fix it?
I contacted deathbycaptcha support -> they gave me 500 points for free and told me to send them my documents (which I won't).

Regards.
 
Hello,
I've created a new account on deathbycaptcha and ordered $8 package.
I paid via paypal from the same email address... and it didn't come. They asked me for full info, but I can't give it to them (since I respect privacy).
I entered my real name, address etc.

Do you have any other ideas how to fix it?
I contacted deathbycaptcha support -> they gave me 500 points for free and told me to send them my documents (which I won't).

Regards.

Hi olgart,

I'm Rep. from Death By Captcha :-)

Please PM me the reference number assigned to your purchase in order to better assist you.

Best Regards,
 
If they insist on having your details and you're adamant not to hand them over, then there's probably not a lot you can do except ask for a refund and find another provider.

That said, hopefully Gr33nHat will be able to provide you with a solution :)
 
Same here, James is a good guy, no need to be worried about giving him a little info in order to fullfill you order.
 
Anytime ive contacted death by captcha support ive never heard back.

Hi childlikecrook545,

I'm from Death By Captcha :-)

Can you please tell me what channel you've used to contact us and on what date? I'd need this info. to look into it.

Best Regards,
 
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