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deathbycaptcha - problem with payment

Discussion in 'Black Hat SEO Tools' started by olgart, Jun 4, 2013.

  1. olgart

    olgart Newbie

    Joined:
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    Hello,
    I've created a new account on deathbycaptcha and ordered $8 package.
    I paid via paypal from the same email address... and it didn't come. They asked me for full info, but I can't give it to them (since I respect privacy).
    I entered my real name, address etc.

    Do you have any other ideas how to fix it?
    I contacted deathbycaptcha support -> they gave me 500 points for free and told me to send them my documents (which I won't).

    Regards.
     
  2. Gr33nHat

    Gr33nHat Jr. VIP Jr. VIP

    Joined:
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    Occupation:
    Death By Captcha Co-Founder
    Location:
    Behind a Proxy near you
    Hi olgart,

    I'm Rep. from Death By Captcha :)

    Please PM me the reference number assigned to your purchase in order to better assist you.

    Best Regards,
     
  3. scrapefox

    scrapefox Power Member

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    If they insist on having your details and you're adamant not to hand them over, then there's probably not a lot you can do except ask for a refund and find another provider.

    That said, hopefully Gr33nHat will be able to provide you with a solution :)
     
  4. childlikecrook545

    childlikecrook545 Newbie

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    Anytime ive contacted death by captcha support ive never heard back.
     
  5. mikeydell

    mikeydell Senior Member

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    Same here, James is a good guy, no need to be worried about giving him a little info in order to fullfill you order.
     
  6. Gr33nHat

    Gr33nHat Jr. VIP Jr. VIP

    Joined:
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    Occupation:
    Death By Captcha Co-Founder
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    Behind a Proxy near you
    Hi childlikecrook545,

    I'm from Death By Captcha :)

    Can you please tell me what channel you've used to contact us and on what date? I'd need this info. to look into it.

    Best Regards,