When you use Business acc and spent a little,you can chat support, follow link business.facebook.com/form/chat.
Thats not true ( in my case) - I had spendings and pay for costs - but still no chat available, I dont know why? Thats why I asked.
When you use Business acc and spent a little,you can chat support, follow link business.facebook.com/form/chat.
I have the same problem. I've got a few accounts which I already use to run ads, I've also had conversations with these Facebook representatives by using these accounts, but nowadays I can’t use these accounts to contact the Facebook Ad support anymore. So here are my thoughts on this issue:Thats not true ( in my case) - I had spendings and pay for costs - but still no chat available, I dont know why? Thats why I asked.
I have the same problem. I've got a few accounts which I already use to run ads, I've also had conversations with these Facebook representatives by using these accounts, but nowadays I can’t use these accounts to contact the Facebook Ad support anymore. So here are my thoughts on this issue:
- Facebook might block this feature if you have already made a request before, but it's still unsolved.
- Facebook detects something wrong with your IP (For example, you log into different devices with the same account)
Still looking for a solutionIs there any chance to get it back chat ?
Can you tell me how you solved this limitation? i can pay for it. PM me, thanks.
Need to correct this.. I find some of my aged FB ad accounts also get the $50 daily limit.. So it's nothing about the time. Hope there is someone can share the solution for the problem.Newly created FB ad accounts would get $50 daily limits. The limit would be removed about 30 days later..
Don't you know how to get agency accounts? Thank you!Agency accounts has more threshold with time; 1 of my account has $10k per month threshold. The more you spend; the larger threshold you get. However, in a new postpaid account $50 is the default until you get charged.
Did the threshold remain $25 for your other ad accounts on BM or did they start with $2 again? How much did you pay to get to $25?I think the solution is quite simple, you all better keep spending and your threshold should move up apparently. One of my ad accounts just moved to the $25 tier. All I did was creating lots of bills in order to make the ad account more "trusted", and I leave it for awhile to let the ads move up to the current threshold and after that, it will change to the next threshold (which is $25 now).
Did anyone figure out a way? If so I'm willing to pay for a working solution
It's not about threshold, it's about daily spend limit,not the same thingOnly trusted advertising accounts with a long history of quality ads get a bigger threshold and those who spend above $100k every month. After a few months, facebook automatically increase your threshold by timely payments.