Hello there,
We are the development team from old CPV Lab, currently working on CPV Lab Pro. We heard that there are discussions and we want to tell our point of view.
We started working with Robert back in 2010 on CPV Lab as partners. He took care of promoting the tool, we took care of the development. However, in the last year Robert showed a lack of interest in the product and no version was released for more than one year. He started telling all kind of stories (identity theft, health issues, etc) which at some point started to sound strange. After discussions and his lack of involvement we decided to split and each go on his path. The only persons that have the rights to use the source code of the product are us and Robert.
It seems like Robert really disappeared lately, as nobody knows anything about him for more than 2 months now.
Initially we wanted to create a new product based on the features from CPV Lab and to launch it this summer. But when we noticed that Robert stopped answering emails or support tickets, even though we informed him that the licensing server was having issues, we just thought to make our new server available earlier for old CPV LAB users that had access issues. Unfortunately all this switching involves work to create custom files for each domain, so we had to put a fee for it.
We don't force anybody to switch, probably we could have stayed put and take care of our new product, but it was hard to just watch how the product you worked on for so many years is abandoned. So, we took action and informed the users about this difficult situation.
A few weeks ago we also had a talk with Mo, who was working at CPV Lab help desk, and told us that Robert didn't answer him either and informed us that he would like to join our team... but apparently he changed his mind.
Anyway, this is it and that's our story. We didn't have any involvement in the crashing of the licensing server, we just knew the database was struggling because nobody was optimizing it.
We are sorry that by our desire to help users we just managed to make CPV Lab look bad... it is really not what we intended, as we really believe in this tool!
