Cpanel problem

Discussion in 'Web Hosting' started by lmarton, Jun 14, 2018.

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  1. lmarton

    lmarton Regular Member

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    Hi,

    I want to add a new domain to cpanel via WHM and i get this error:

    "Account Creation Status: failed

    Missing DEFMOD Config Line in /etc/wwwacct.conf, please reconfigure with Edit Setup. at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 534. "

    I've added hundreds of new domains before this and never had a single problem..
    I searched on google but nothing...
    What can I do now?
     
  2. NotAllenTuring

    NotAllenTuring Regular Member

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  3. HudsonWebServices

    HudsonWebServices Jr. VIP Jr. VIP

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    Doing a quick google search, http://www.webhostingtalk.com/showthread.php?t=95907
     
  4. Gogol

    Gogol Jr. VIP Jr. VIP

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    Yepp that is what I suggest too. They charge for the license per month, so they should fix it for you. I will not recommend you to fix the problem manually.
     
  5. lmarton

    lmarton Regular Member

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    HudsonWebServices

    I saw this already but I don't know where to type this:

    "2. Type "pico /etc/wwwact.conf"
    3. Add the following line "DEFMOD Xskin" (replace Xskin with the default theme)."

    So i need to contact to suport...I didn't want to contact because I have bh sites but maybe doesn't matter...
     
  6. Mr Crabs

    Mr Crabs Junior Member

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    That would be in SSH, you a root admin on a VPS or just a reseller on reseller hosting?

    Try your hostings support, cPanels support is absolutely dire, they make you pay for priority support, if not you will be waiting a week for a reply.
     
  7. Gogol

    Gogol Jr. VIP Jr. VIP

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    In your root SSH shell perhaps? I will not recommend this nevertheless.
     
  8. lmarton

    lmarton Regular Member

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    root admin but I can't connect via putty...
    When I need to type my password I can't write or copy-paste anything...I don't know whats the problem... frustrating...
     
  9. Gogol

    Gogol Jr. VIP Jr. VIP

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    lol that's how passwords are handled in shell.. you will not see anything.. just type and press enter.
     
  10. lmarton

    lmarton Regular Member

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    Gogol

    I know that I not see anything... Before this I connected several times to an ubuntu vps via putty ...
    But now there is some problem...
    I tried writing password manually and I tried copy+paste but didn't work...
    acces denied..
     
  11. Gogol

    Gogol Jr. VIP Jr. VIP

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    That could mean that you have not enabled shell access yet (there is an option in the cpanel for that). You cannot connect to cpanel anyway, so better contact the support team as mentioned earlier :)
     
  12. CenTex Hosting

    CenTex Hosting Jr. VIP Jr. VIP

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    You could always reach out to your host to see if they can help out as well.