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complaint from ebay buyer. What to do?

Discussion in 'Ebay' started by annd, Mar 25, 2009.

  1. annd

    annd Regular Member

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    Hello,
    My first fake was sold on ebay and now the buyer wants his money back, coz he received a fake iphone. he says he is going to complain to ebay.

    I have no idea what to do now.
    What ebay can do? suspend my account or something more serious?

    Thank you
     
  2. bizcredit

    bizcredit Power Member

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    Um yeah they could suspend your account... best thing to do is be nice as hell and say you didnt know can he please return it and you'll refund his money.
    Then try to sell it to another sucker and find a better supplier
     
  3. professional20

    professional20 Power Member

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    Why would you sell a fake iphone and not let people "secretly" know that its fake. I.E. Dont post any where that its an actual IPHONE.
     
  4. annd

    annd Regular Member

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    I will do this, even I stated I don't accept returns for this item.
     
  5. Therookie

    Therookie BANNED BANNED

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    Say your supplier told you it was legit and you did not do the usual check for that batch and so you will offer a refund and say that is the best you can do in the circumstances.
     
  6. TinyHulk

    TinyHulk BANNED BANNED

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    Find the person and kill him before he gives you negative feedback

    Go! No time to waste..
     
    • Thanks Thanks x 2
  7. annd

    annd Regular Member

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    Good idea!! Bad think he is in Thailand. wont reach in time.. :)
     
  8. TinyHulk

    TinyHulk BANNED BANNED

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    Ok then hit the thanks button ;)
     
  9. FreeTheTV

    FreeTheTV BANNED BANNED

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    It was a fake, probably coming from Thailand anyways! Ask him politely to return it to the supplier. THEN kill him.
     
    • Thanks Thanks x 2
  10. TinyHulk

    TinyHulk BANNED BANNED

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    Great minds think alike ;)
     
  11. hawke

    hawke Power Member

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    Tell him it's the "New IPHONE 2.1, with a sleeker design, releasing in MAY" and shut the f@@k up ;)
     
  12. TinyHulk

    TinyHulk BANNED BANNED

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    The thing is if you give him his money back and let him return the phone he will give negative feedback anyway.. so I suggest to keep the money and sell till you get banned

    Then start a new account

    Repeat step 1
     
  13. moonie

    moonie Regular Member

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    Ebay can ban you and probably will. They are very fast and good at trying to get buyers their money back. It is so sad.

    I would tell him to send the phone back, refund the money, and then stop any deals you have with the supplier.

    Good luck.
     
  14. wowhaxor

    wowhaxor Executive VIP Premium Member

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    Do a refund and get the phone back. Hold off on leaving feedback until he leaves you a positive, be polite but also hold a retalition neg fb over his head!
     
  15. topresale

    topresale Newbie

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    yeah be polite apologetic get the phone back refund his money and ask for positive feedback ebay will leave you alone.
    Create smarter ads for future listings
     
  16. da buck

    da buck Regular Member

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    Sellers can't leave negative feedback.
    Posted via Mobile Device
     
  17. wowhaxor

    wowhaxor Executive VIP Premium Member

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    Really? I haven't sold on ebay in a few years since I got banned.