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Clients scamming me with PayPal

Discussion in 'BlackHat Lounge' started by Th3 Canadian 3h, Jun 8, 2017.

  1. Th3 Canadian 3h

    Th3 Canadian 3h Regular Member

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    I have been using PayPal for a long time with no problems, I just had a client get all the completed work and file for his money back. I know I can fight it and also send legal documents but is there a payment system I can use for the future where I do not have to deal with this bs?
     
  2. Xr0x

    Xr0x Jr. VIP Jr. VIP

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    Bitcoin payments..
    But really, If you selling high risk products, dont do it via PayPal, or, dont do it at all,
    But if you say that you using PayPal for a long time without problems, that should not bother you, it always has a risk and you need to keep it in mind.
     
  3. AceWallGromit

    AceWallGromit Regular Member

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    Don't blame PayPal blame the client. PayPal has to follow procedures and if you have been screwed by a client PayPal should be able to work things out eventually. If you have proper details of all business dealings with clients you can overcome scammers.
     
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  4. Th3 Canadian 3h

    Th3 Canadian 3h Regular Member

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    Yes I have all copies of work provided and can show the work was done and sent. This just grinds my gears that someone would do this to get free work at the expense of my company. What are my options for invoicing payment options? Anyone have a good list I could look into? The work we do is not shady so bit coin would not be something I would use.
     
  5. ChrisX

    ChrisX Jr. VIP Jr. VIP

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    It's a fairly common practice to ask for a partial payment upfront and only deliver source files after the invoice is paid in full.
     
  6. philly3

    philly3 Power Member

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    You can use bitcoins for non shady stuff as well. There is no way to reverse it so it would be your best bet. Its honestly the only payment system in place that cant be reversed i believe.
     
  7. toml3030

    toml3030 Elite Member

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    It would be EXTREMELY hard to reverse a western union or bank wire.
     
  8. AceWallGromit

    AceWallGromit Regular Member

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    We get all paperwork signed and benchmarks approved and signed for by the client. We've processed payments over $5,000 many times with PayPal, either by virtual terminal or via website, but have everything signed starting from the quote to fulfillment. We've never lost a chargeback claim.

    There is always risk but try and get proof of everything and signatures on everything possible.
     
  9. philly3

    philly3 Power Member

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    It's not hard to reverse a bank wire. Just have to claim it as fraud. And you can stop WU as long as they haven't picked it up yet.
     
  10. Th3 Canadian 3h

    Th3 Canadian 3h Regular Member

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    He did pay before we sent the files, now he's claiming he did not get them should be an easy enough fix with PayPal, just sucks being in this position
     
  11. Th3 Canadian 3h

    Th3 Canadian 3h Regular Member

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    Thanks for all the post guys, still looking for a payment system that goes right to our business account
     
  12. lahpakam

    lahpakam Newbie

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    i doubt it that you will find a popular widely used payment system without the risk of charge back.

    it's a risk, but not a hassle. a widely used payment system is a part of customer satisfaction

    i assume your paypal is in good standing and you documented your job so charge back won't be a problem, even for intangible paypal dispute. clear chronology, clear explanation backed with screenshots won't loose you any dispute.
     
  13. W9go

    W9go Jr. VIP Jr. VIP Premium Member

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    you read this PayPal scamming more and more often ... thats really crap.
     
  14. bo0m

    bo0m Newbie

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    Far too common these days, clients using Paypal to cheat.... clients nowadays try some type of cheat/scam to not pay shows how the world really is
     
  15. Th3 Canadian 3h

    Th3 Canadian 3h Regular Member

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    Got news this morning with all we submitted they found it in our favour. I'm happy with the ruling yet still unhappy with how shitty client can make it happen. Thank you to everyone that posted for guidance and opinions.

    Cheers

    Canada
     
  16. cscot2u

    cscot2u Newbie

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    Use bank transfers... echeques
     
  17. Rawrsefi

    Rawrsefi Newbie

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    I own a credit card processing company. what he did was file a "charge back", Can i know are you selling stuff on the internet ? if you're based out of the USA i can set you up with a payment gateway like Authorize.net, if you're not i would recommend going through them. I you go directly through them they do charge more. Paypals rates are ridiculous, if you like you can PM me and ill answer any of your questions.
     
  18. llello

    llello Newbie

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    i know a guy that i runs a buisness with paypal, all he does so theres no way a client tries to pull that crap on you is he asks you send the funds with paypal fnf. idk if that would be helpful in your case for the future.
    Happy you got your rightful/hard-earned money back. TC