clickbank tracking problems?

I got a response from CB support about affiliate hops not tracking and whether I should create a new account. Here it is BHW:

Thank you for your inquiry. You may promote as many products and niches as you
wish. Currently ClickBank is experiencing some display issues with the Analytic
page for 9-9-11 through 9-12-11. ClickBank does not track or keep a list of the
HopLinks you have created. You do not need to list the HopLinks you are using or
the products you are promoting in your ClickBank account. If you would like to
keep a list personally, you are welcome to, but there is no place for such a list
in your ClickBank account.

Although ClickBank does not track what companies you have created HopLinks for,
we do keep track of those vendors whose products you've successfully promoted.
You can see a list of vendor Nicknames of any of your HopLinks that have been
clicked in the last 14 days by checking the Analytics section of your account.
Also, in addition to the Analytics page, you can view the vendors from which you
have successfully earned sales on the Transactions page in your
account.

Please let me know if I can be of further assistance.

WTF?? This raises more questions than it answers!

same problem here nothing 0 hops till this hour

i contacted them no response yet

Tracking is BACK!

As you may know, tracking stopped on the 9th of September, and has been on 0 ever since.

well, I just logged in and IT'S BACK! so rest assured everything is back to normal. Woo hoo!

I got this reply from them:

Clickbank said:

Thank you for your inquiry. Our technical team is aware that Analytics is not reporting accurately and is working to identify and resolve the issue. Please note, during this time period hops and orders are still being tracked and any successful sales are reported within the ?Transactions? section of your ClickBank account.

Click to expand...

Edit: my hops are showing again finally.