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Cj Reports

Discussion in 'Commission Junction' started by komas, Jun 7, 2009.

  1. komas

    komas Junior Member

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    Cj reports went crazy! I have reports posted yesterday that the sales were made today! WTF:yield: And its always the same, less sales, small commissions... Im sick of them!
     
  2. komas

    komas Junior Member

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    Anyone had the same problems? I had some late sales on sunday but today they were all reversed.
     
  3. unknown00

    unknown00 Regular Member

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    yes..... they seem to be a day behind.. not only that but they took $12 from my earnings.. not sure why...
     
  4. unknown00

    unknown00 Regular Member

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    Announcement Transaction Issue Update

    We want to let you know that we are fully aware of the duplicate transaction issue currently affecting you. Our engineering team has been working diligently for the past 24 hours and the good news is we're almost complete with the resolution. Here's what you need to know:
    • All pixel transaction from approx. 5 PM PDT on 6/5 through approx. noon PDT on 6/8 were duplicated in the system. This did not affect batch transactions.
    • We have currently reversed all transactions and are in the process of reprocessing the valid transactions.
    • These transactions currently appear with a reason code, "Compliance"; this will be changed later today to be listed with the code reason, "Other".
    • All batch transaction processing has been halted and queued while this issue is being resolved. Batch processing will resume no later than 6/10.
    • All transactions and reason codes should be complete and correct later today. This message will be updated when the issue is fully resolved.
    If you have any questions, please contact your account representative or client services directly.
     
  5. wmitchell003

    wmitchell003 Regular Member

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    I still have had a few leads show up today sporatically, but its definitely not wha I expected to receive. So I guess the leads are trickling in? Its weird, my situation does seem to add up to what that general message says...:confused:
     
  6. B166ER

    B166ER BANNED BANNED

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    bla time to check my CJ acct.. they fuck things up alot over there.
     
  7. wmitchell003

    wmitchell003 Regular Member

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    They said that the issue has been resolved but I dont see my stats yet. Anybody have the problem resolved for them yet?
     
  8. komas

    komas Junior Member

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    Its more from the same, everytime there is a problem or a sistem maintenance at CJ my sales drop to zero or just to a small transaction. I made on average $150 and today they only reported one sale with a commission of $0,15...
     
  9. wmitchell003

    wmitchell003 Regular Member

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    How long does it usuall take to be corrected?
     
  10. B166ER

    B166ER BANNED BANNED

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    i get the feeling there are times where they must lose some of your traffic and/or commissions. some of the tracking problems they describe in their updates just sound too horrible lol.
     
  11. komas

    komas Junior Member

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    The tracking problem is just for sales because im getting the clicks, i think they just took our money and move on... tomorrow is a new day and you´ll get the usuall commission and forgot the bad day. Im getting too many bad days when something is happening at CJ, im pretty sure im not the only one.
     
  12. wmitchell003

    wmitchell003 Regular Member

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    WTF! They just stole our money...wow...I never had that happen to me! This is bullshit!
     
  13. komas

    komas Junior Member

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    If you have a good relationship with a merchant that you promote at CJ just ask im for a report from your sales and you will know what i was talking about.
     
  14. wmitchell003

    wmitchell003 Regular Member

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    Alright thanks
     
  15. komas

    komas Junior Member

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    Since this duplicate transaction issue my sales dropped 90% for 6 days in a row, anyone had the same problem?
     
    Last edited: Jun 12, 2009
  16. farticus

    farticus Newbie

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    My sales are lagging compared to normal, yes. Hope this doesn't last any longer. -_-