Chrome Web Store Installs Dropping — Why?

keithdu45

Registered Member

Jul 11, 2017

53

6

• Oct 16, 2021

• #1

Hi

I have a Chrome extension that's been on the store for 2 years,
It has been kind of dead since then, not really used, and rare new installs

About a month ago, it had about 100 installs, and the number has been dropping lately & suddenly
I guess this could be people uninstalling it, but it's weird that they'd be all uninstalling it all at the same moment

Do you have any ideas about why a Chrome Extension would have its number of installs drop?
(examples: counting method has changed, if an app isn't used for X months then it's not counted anymore, chrome update that removes extensions, .... dunno)

Thank you

 

HustleTong

Elite Member

May 30, 2019

13,466

10,661

• Oct 16, 2021

• #2

Possibly a better alternative hit the market?

 

keithdu45

Registered Member

Jul 11, 2017

53

6

• Oct 17, 2021
• Thread Starter Thread Starter

• #3

HustleTong said:

Possibly a better alternative hit the market?

Click to expand...

Perhaps, pretty much any alternative older & newer is better, as the extension has been dead & unused for a long time

That could be it, but I'm not convinced by the Uninstall explaination as uninstalls don't seem to count.
Apparently, the number that appears on the Chrome Store is the all-time total number of installs, regardless of uninstalls

 

Leader777

Banned - Shitlisted and did not do the right thing

Feb 2, 2017

4,063

3,659

• Oct 17, 2021

• #4

You didn't buy those installs?

 

keithdu45

Registered Member

Jul 11, 2017

53

6

• Oct 17, 2021
• Thread Starter Thread Starter

• #5

Leader777 said:

You didn't buy those installs?

Click to expand...

No they were real

 

djsobuj

Elite Member

Jr. VIP

Jan 27, 2018

3,538

1,343

• Oct 17, 2021

• #6

Is your extension working smoothly now?
Maybe some bug that make the user unable to use it and they uninstall it?

 

keithdu45

Registered Member

Jul 11, 2017

53

6

• Oct 19, 2021
• Thread Starter Thread Starter

• #7

djsobuj said:

Is your extension working smoothly now?
Maybe some bug that make the user unable to use it and they uninstall it?

Click to expand...

Yes it's working as it used to

I was hoping there could be a store explaination, for instance:

• if extension is unused for X days -> don't count install
• install counter refresh has a delay or is calculated every X days or X weeks

Those together could be another explaination for sudden drops over a short period, but maybe there's no such thing

Still not getting it, a sudden "mass uninstall" of an unused plugin seems unlikely to me, not convinced.
Especially that uninstalls are apparently not counted
Ah well.

Thank you all for your input