I making this thread on behalf of my friend who is not a user of BHW but issue is 100% valid and I can provide proof to mod or admin if required. I have been using cheappanel.com for sometime and I have referred one of my friend for youtube views. Panel was having feature to add funds via bitcoin. Their payment processor was mycelium. He sent the bitcoins to the address that was specified at payment processor page. He added funds 2 times and both the time it took 1 hour but funds were not added automatically to his account. 1st payment: $13.54 https://blockchain.info/address/1FpdaxqkFYSQwVQRET4H4ZCyHJiX3kyee2 2nd payment :$10.50 https://blockchain.info/address/1E6qWjqLNzEmGpVEe5WZnoJN9rd52RQRbs Its been 2 days since he has sent the 1st payment. He made a ticket about this issue and also mailed the owner at [email protected] But he is not replying to his mail nor his ticket. Panel owner is active on his panel because he recently added a notification on front page. @CrypticFaith As you are the owner of cheappanel.com I request you to add balance to his account. His ticket number is: 9018 Its a worst experience by any user. Since I have referred him to your panel its my responsibility to make sure he gets the money he had sent. Once I get to know that he has received the funds in his panel account I will ask the MOD to remove this thread & I will change status of this thread to solved.