Charing people to manage accounts

erikthebot · Feb 18, 2019

Good afternoon all,

I have a company approaching me to manage their social media instagram and facebook. They are looking for growth(primarily and exposure) and of course to sell their product(which is a physical product for vehicles)

What should I be charging, and what are some key questions I should be asking?

What are some questions I should be prepared to answer as well?

KraftyKyle · Feb 18, 2019

They're not approaching you out of the blue are they? I'm guessing you've done social media marketing for others and have done a good job? A big thing is figuring out their expectations first. Do they expect you to grow x,xxx or xx,xxx. Are they judging success based off of number of sales from your service? Do they currently have a company they use or have they used one in the past? Those are just a few things to get an idea about before quoting them a price.

erikthebot · Feb 18, 2019

KraftyKyle said:
They're not approaching you out of the blue are they? I'm guessing you've done social media marketing for others and have done a good job? A big thing is figuring out their expectations first. Do they expect you to grow x,xxx or xx,xxx. Are they judging success based off of number of sales from your service? Do they currently have a company they use or have they used one in the past? Those are just a few things to get an idea about before quoting them a price.

They currently do have a social media manager, they have seen my various accounts in different niches that have grown well and have also seen a few of the accounts i managed and can show them before and after when i got involved with them.

They were explaining to me how they have spent so much money that past few months but haven't gotten any engagement.

KraftyKyle · Feb 18, 2019

erikthebot said:
They currently do have a social media manager, they have seen my various accounts in different niches that have grown well and have also seen a few of the accounts i managed and can show them before and after when i got involved with them.

They were explaining to me how they have spent so much money that past few months but haven't gotten any engagement.

Oh nice. That's a perfect situation. Do you have any ballpark for how much they've paid? They'd most likely be willing to pay that same amount (maybe more even though) to see results. If it's your first time with clients I'd charge what they're already paying or a bit less.

Ghosa · Feb 18, 2019

Would love to see numbers. If someone is willing to share.

erikthebot · Feb 18, 2019

KraftyKyle said:
Oh nice. That's a perfect situation. Do you have any ballpark for how much they've paid? They'd most likely be willing to pay that same amount (maybe more even though) to see results. If it's your first time with clients I'd charge what they're already paying or a bit less.

They were being charged about $300 a month he said..

LikePusher · Feb 18, 2019

If they have already seen the results of your work, they will be ready to pay no less than they have wasted.
Wish you luck!

erikthebot · Feb 18, 2019

LikePusher said:
If they have already seen the results of your work, they will be ready to pay no less than they have wasted.
Wish you luck!

Thanks for the support. Just a bit nervous lol.

erikthebot · Feb 19, 2019

What are some questions I should be asking?

shyft101 · Feb 19, 2019

erikthebot said:
What are some questions I should be asking?

- What is your primary and secondary target audience members?
- Current business struggles other than what I know?
- Have you done a competitor research analysis? If so, can you share the research you have done?
- Do you need help with content branding?
- Who would be the main contact(s) during this service/engagement?
- What would be the expected deliverable(s)? (Make sure to have this in writing because I've seen so many freelances screw this up - of not having the expected and agreed deliverables prior to signing off on the work)

If you want me more, PM me. Good luck!

Chris.Roark · Feb 19, 2019

erikthebot said:
They were being charged about $300 a month he said..

That's your starting price right here.

Before starting make sure you guys decide on some common ground on posting (type of posts, hours, images, templates). They might give you the freedom to do anything you know or they might limit certain things. Either way, it's important to decide on these things before starting. So try to ask them as many questions - regarding posting and your actions on IG - as possible.

Good luck!

erikthebot · Feb 20, 2019

Chris.Roark said:
That's your starting price right here.

Before starting make sure you guys decide on some common ground on posting (type of posts, hours, images, templates). They might give you the freedom to do anything you know or they might limit certain things. Either way, it's important to decide on these things before starting. So try to ask them as many questions - regarding posting and your actions on IG - as possible.

Good luck!

I will def ask those questions. Also should I have them sign a disclaimer etc?

Chris.Roark · Feb 21, 2019

erikthebot said:
should I have them sign a disclaimer etc?

It's all up to you. You can create a contract or a disclaimer, whatever makes you comfortable working with them.

Yzetien · Feb 21, 2019

Back then years ago, my first client in this related industry was taken before I even know nuts about proper marketing (in number games, you spam). I just asked them to give me an update of what the previous crew did prior to meeting me so that I won't deploy any colluding strategies that were already proven to perform poorly or not working at all to prevent unnecessary spending. I got a good lesson and basically know where to start from there on

erikthebot · Feb 21, 2019

KraftyKyle said:
They're not approaching you out of the blue are they? I'm guessing you've done social media marketing for others and have done a good job? A big thing is figuring out their expectations first. Do they expect you to grow x,xxx or xx,xxx. Are they judging success based off of number of sales from your service? Do they currently have a company they use or have they used one in the past? Those are just a few things to get an idea about before quoting them a price.

LikePusher said:
If they have already seen the results of your work, they will be ready to pay no less than they have wasted.
Wish you luck!

shyft101 said:
- What is your primary and secondary target audience members?
- Current business struggles other than what I know?
- Have you done a competitor research analysis? If so, can you share the research you have done?
- Do you need help with content branding?
- Who would be the main contact(s) during this service/engagement?
- What would be the expected deliverable(s)? (Make sure to have this in writing because I've seen so many freelances screw this up - of not having the expected and agreed deliverables prior to signing off on the work)

If you want me more, PM me. Good luck!

Chris.Roark said:
That's your starting price right here.

Before starting make sure you guys decide on some common ground on posting (type of posts, hours, images, templates). They might give you the freedom to do anything you know or they might limit certain things. Either way, it's important to decide on these things before starting. So try to ask them as many questions - regarding posting and your actions on IG - as possible.

Good luck!

Chris.Roark said:
It's all up to you. You can create a contract or a disclaimer, whatever makes you comfortable working with them.

Yzetien said:
Back then years ago, my first client in this related industry was taken before I even know nuts about proper marketing (in number games, you spam). I just asked them to give me an update of what the previous crew did prior to meeting me so that I won't deploy any colluding strategies that were already proven to perform poorly or not working at all to prevent unnecessary spending. I got a good lesson and basically know where to start from there on

Thank you all! Got a new client, they are very genuine people and aren't expecting huge demands

csat · Mar 23, 2019

Hi,
What services do you provide to your customers? What exactly do you do? And how to charge?
I want to know the details.
Thanks!

ankit03 · Mar 23, 2019

Make sure your quality is good and charge for your quality...

ebiluci · Mar 23, 2019

how much they expect you to grow?

erikthebot · Mar 23, 2019

csat said:
Hi,
What services do you provide to your customers? What exactly do you do? And how to charge?
I want to know the details.
Thanks!

I provide growth and new customers. Pretty much I research hashtags that have growth in their niche. Followed by creating content and engaging with followers.

csat · Mar 24, 2019

How many accounts you need to manage?

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