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Can't renew Jr. VIP and thread?

Discussion in 'BlackHat Lounge' started by kyescontent, Sep 1, 2016.

  1. kyescontent

    kyescontent Jr. VIP Jr. VIP

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    Has anyone tried to renew a Jr. VIP membership this month?

    I'm supposed to renew in 5 days, but if I go to "Account Upgrades," there are no buttons to pay for the membership or my thread. I also got a notice today that said:

    "kyescontent, your account upgrade named Marketplace Thread will expire in 7 days.
    Thank you for having purchased this upgrade and we hope you have enjoyed the benefits it offered.
    You may extend or renew your account upgrades here. Your current upgrade is no longer available.
    Today at 11:00 AM"

    I see no indication that Jr. VIP memberships no longer exist--but I can't seem to figure out how to pay. Do I have to wait for the current membership to actually expire first? This is really frustrating.
     
  2. hekke

    hekke Senior Member

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    Why don't you fucking contact mods and fix it with them? Who else can help you in this regard?
     
  3. davids355

    davids355 Jr. VIP Jr. VIP

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    Hekke your a bit snappy this evening :)

    But yea, it's a fair point. Op why not contact iknowseo or apricot or someone like that- I think they are both active mods in the marketplace, they will have the answer in sure.
     
  4. kyescontent

    kyescontent Jr. VIP Jr. VIP

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    Thanks, I did that. I wasn't asking any of you for technical assistance; I was simply asking if any of you had already dealt with this issue successfully. I really appreciate your kind replies.
     
  5. T2tkid

    T2tkid Elite Member

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    @hekke Please calm down.
    I guess OP was just looking to see if anyone has the same issue.

    The best place to reach BHW mods is support.blackhatworld.com
     
  6. kyescontent

    kyescontent Jr. VIP Jr. VIP

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    Exactly. I simply thought someone else might have a fast answer from their own experience with the same issue. I certainly didn't mean to cause anyone any hassle.
     
  7. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    @royserpa had a similar problem a while back. Maybe PM him and see what his fix was then.
     
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  8. kyescontent

    kyescontent Jr. VIP Jr. VIP

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    Thanks! I will do that now.
     
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  9. hekke

    hekke Senior Member

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    Sorry, misunderstood the situation. Tired of the mindset of most people where they stress about shit too much, and thought it was another one of those threads where you didn't even try to solve the issue before crying about it. :)

    Nothing personal against you kyescontent, just me being silly! Have an awesome thursday/friday :)
     
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  10. whiteblackseo

    whiteblackseo Jr. VIP Jr. VIP

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    Lol, that shit went down fast
     
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  11. kyescontent

    kyescontent Jr. VIP Jr. VIP

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    It's okay, it happens! Nah, I'm sure a mod will help me out eventually. I have a time difference with the UK, so I am a bit tense between that and the fact I have a finite amount of time to solve the problem. I figured with a handful of admins in charge of a huge community, turning to the community for a solution might at least reduce some time/stress looking for the answer.

    In any case, at the very least, I now know this is a known issue, and that's reassuring. So this served some purpose. And when a mod fixes it, I'll update it with the solution for all to see :)
     
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  12. royserpa

    royserpa Jr. VIP Jr. VIP Premium Member

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    Yep, I had that problem earlier so I just had to wait for it to expire, then the magic button would appear for you to pay. Not sure why you can't pay earlier, but that's how it went with me.
     
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  13. Apricot

    Apricot Administrator Staff Member Moderator

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    Yes, you'll need to wait till the day the subscription ends to see the renewal button. We've had problems with people overlapping memberships and paying manually only to complain when a previously set up recurring payment is taken shortly afterwards.

    This way, there's no confusion over what date the subscription will expire :)
     
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  14. kyescontent

    kyescontent Jr. VIP Jr. VIP

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    Thank you to everyone who helped me figure this out! :)
     
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  15. XxUnivaxX

    XxUnivaxX Jr. VIP Jr. VIP

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    Yeah I too had to wait and after I received that my VIP has expired I tried paying and it went successful.

    Renewed my JRVip today only.
     
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