Cannot upload video

Discussion in 'Instagram' started by hajro, Nov 16, 2014.

  1. hajro

    hajro Junior Member

    Joined:
    Oct 4, 2014
    Messages:
    164
    Likes Received:
    44
    Trying to upload video to my Ig page and it says "Unable to load image" and return to profile page.

    Tried to switch from advanced ig camera - not working
    high quality image processing set to OFF - not working
    tried to change video format on computer - not working

    video is about 17 seconds long, maybe it's issue? never uploaded video to ig before :cool:
    :confused:
     
  2. Hawkster

    Hawkster Jr. VIP Jr. VIP

    Joined:
    Jun 22, 2013
    Messages:
    3,516
    Likes Received:
    3,743
    Gender:
    Male
    Occupation:
    Listen to everyone - Follow no-one
    Location:
    UK
    Home Page:
  3. hajro

    hajro Junior Member

    Joined:
    Oct 4, 2014
    Messages:
    164
    Likes Received:
    44
    Yes, Instagram.
    I found that information on google, they said you can crop video if it's longer than 15 seconds, so I guess it's not problem.

    edit: just tried to cut video to 10 seconds, not working.
     
    Last edited: Nov 16, 2014
  4. dr.Hus

    dr.Hus Regular Member

    Joined:
    Oct 24, 2011
    Messages:
    265
    Likes Received:
    140
    Occupation:
    web design
    Location:
    www
     
    • Thanks Thanks x 1
  5. hajro

    hajro Junior Member

    Joined:
    Oct 4, 2014
    Messages:
    164
    Likes Received:
    44
     
  6. duceduc

    duceduc Supreme Member

    Joined:
    Aug 23, 2014
    Messages:
    1,398
    Likes Received:
    284
    I edited all my videos using adobe premiere at 15 sec. It is about 10mb and 1000X1000px.

    I couldn't upload the videos on my iphone 4 but on the iphone5, I could.
     
  7. hajro

    hajro Junior Member

    Joined:
    Oct 4, 2014
    Messages:
    164
    Likes Received:
    44
    Well it's not about video, I tried to upload on my friends phone and it worked. But it worked by using "Gallery" on his phone, but I use tablet to upload photos and videos so I have no option to pick video from gallery, I've tried to install some apps but not working.. Any trick?
    this apps not working:

    Screenshot_2014-11-16-04-43-08.png

    for uploading photos, File manager and Google drive works fine.