Cannot download or upload any files using my PC.

sweetkabu2

sweetkabu2

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Has anyone ever faced the same issue and solved it? I tried every possible solution still no use. It is not even allowing me to copy file saying the file size is too large. This is the first time I came across this problem or heard of it. Any help is appreciated. Thanks
 
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sarfrazk9 said:
If you can share some screenshots, I would try to understand the exact issue.
Click to expand...
There is no screenshot to share. When I click to download, browser or app closes itself.
 
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are you using windows? format and reinstall
 
Is this happening only in chrome browser? Try using another browser and check. If you think it's a virus, check if any unknown apps are running in the background. Download malwarebytes and run a scan. Reinstall the browser.
 
hellboy_1 said:
Is this happening only in chrome browser? Try using another browser and check. If you think it's a virus, check if any unknown apps are running in the background. Download malwarebytes and run a scan. Reinstall the browser.
Click to expand...
It is happening with other browsers and apps. I cannot download any files from any browser or app. If I try that it closes the running browser or app. I could not find any other apps running in the background.
 
sweetkabu2 said:
It is happening with other browsers and apps. I cannot download any files from any browser or app. If I try that it closes the running browser or app. I could not find any other apps running in the background.
Click to expand...
Download portable version of malwarebytes from another computer and run it from USB.

If it's a windows problem, crea te a new user and check. It can be a issue with the user profile. You can also try updating windows or try the repair option before you decide to do a clean install.
 
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hellboy_1 said:
Download portable version of malwarebytes from another computer and run it from USB.

If it's a windows problem, crea te a new user and check. It can be a issue with the user profile. You can also try updating windows or try the repair option before you decide to do a clean install.
Click to expand...
Thank you so much. I downloaded malwarebyte and ran it. This solved the issue. You saved me a lot of time and I am relaxed now.
 
What is the total disk space of the hard drive ? And what is the available disk space of the hard drive ? (Do check it).
I remember years ago, when I worked for (remote) tech support, a customer was unable to download files and I spent an hour to diagnose the cause of the reason, getting the customer's to check her internet speed, etc. Then my team leader came and said "Guide the customer to check total disk space and available disk space" .... Took 2 minutes and the customer had just 500kb disk space available.
I remember the above, because when my team leader heard the outcome, she almost killed me for spending 1 hour on something that be diagnosed in 2 minutes.
Ofcourse, when I quit the job, I tried (as revenge) to kidnap her (team leader), but when I found out that https://www.blackhatworld.com/seo/playing-with-a-skype-spammer.1463235/ was not a legit activity in that jurisdiction at that time, I eventually aborted the plan to kidnap her.
 
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Have you tried turning off the firewall or clearing all the cache, and cookies yet
 
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